Apple has been threatened with the temporary closure of its operations in Italy and with further fines of up to 300,000 euros (about US$377,500) if it doesn’t offer customers a free two-year warranty as demanded by Italian law, reports “Reuters” (http://macte.ch/kkMIT).
In December 2011, Italy’s Antitrust Authority fined Apple 900,000 euros (approximately US$1.2 million) for its handling of customer guarantees. The watchdog group said Apple had failed to inform shoppers of their legal right to two years’ technical support, recognizing instead only a one-year standard warranty. The Antitrust Authority said the firm’s action had led people to pay extra for Apple’s own support service, which overlapped in part with the free guarantee.
However, months after the earlier fine, Apple has failed to comply with warranty request, says the AGCM. Apple has 30 days to respond, notes “Reuters.”