Apple’s repair policies have come under fire in China from the China Consumers’ Association, a government funded consumer watchdog group, reports the IDG News Service (http://macte.ch/rYQX2). The group is criticizing Apple for using refurbished parts to fix products.
The Association released an evaluation of Apple’s repair policies, calling certain conditions “unfair,” and saying that, in some instances, Apple infringed on consumers’ rights. One of those policies include Apple stating that it would use new or refurbished parts when repairing products.
The China Consumers’ Association says this violates laws because consumers would be unaware if Apple used refurbished parts in the repair process, notes the IDG News Service. Under a three month warranty, Apple should always use new parts in its repairs, according to the group.