Year: 2010

The Gartner research group says Nokia Oyj, the world’s largest maker of mobile phones, lost market share, while Google’s Android platform overtook the iPhone as demand for smartphones surged, reports “Bloomberg” (http://macosg.me/2/ow).

Logitech (http://www.logitech.com) has introduced the Logitech Wireless Combo MK520, a full-size mouse-and-keyboard combo with a suggested retail price of US$59.99.

According to the folks at Logitech, the keyboard gives you the room to type comfortably, while concave, low-profile keys cradle your fingertips. The laser mouse feels good in either hand thanks to its contoured design with soft rubber side grips, they add.

Apple continues to dominate in customer satisfaction with technical support, widening its lead over Dell and HP, according to the latest study on phone-based customer service quality conducted by Vocalabs (http://www.vocalabs.com).

Apple posted an eight percentage point gain in call satisfaction in the first half of 2010 compared to the second half of 2009, and a six percentage point improvement in agent satisfaction. Apple now leads Dell and HP by more than 20 percentage points on these key service metrics.

UBM TechInsights (http://www.ubmtechinsights.com/?cid=PR_Bilski) — a provider of information services, consulting, and management software for technology companies — says it’s confirmed, using advanced 3D x-ray microtomography signal tracing, that the initial board layout of the iPad was designed for a 3-axis digital gyroscope and that it was likely a different one than used in the iPhone 4.