Year: 2010

Macs continue to lead in computer customer satisfaction

Macs continue to lead in computer customer satisfaction

Posted by | Sep 21, 2010 | , |

ustomer satisfaction with personal computers surged 4.0% to match the industry’s all-time high of 78 in the latest American Customer Satisfaction Index. And Mac users were the most satisfied of all.

Nearly all brands showed increases in satisfaction and no manufacturer declined. Lower prices, better service, and an emphasis on new, smaller systems and a variety of portable computers helped drive the improvement. However, Apple continued its dominance, leading the computer category by a wide margin for the seventh straight year.

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Germany: Apple, others must come up with data protection guidelines

Posted by | Sep 21, 2010 | , |

Germany’s government has told Apple, Google and other providers of online map services to come up with their own guidelines on data protection by Dec. 7 or face new regulations on the market, reports “Total Telecom” (http://www.totaltele.com/view.aspx?C=3&ID=458750).



Interior Minister Thomas de Maiziere said after a meeting between German officials and Internet executives that they had one last chance to adopt voluntary measures or Berlin would draw up legislation to protect consumers. Representatives of the companies involved didn’t attend the news conference.



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Apple shares hit all time high

Apple shares hit all time high

Posted by | Sep 21, 2010 | , |

Apple shares rose to a 52-week high of US$283.78 on Monday. That was an all-time high during yesterday’s trading, before Apple closed at $283.23.

As noted by “BusinessWeek” (http://macosg.me/2/vc), Apple’s share price has been climbing steadily since the stock market lows of March 2009. Despite the fall in consumer spending during the recession, Apple has continued to sell more Macs, iPods and iPhones.

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‘MacVoices’ looks at data recovery

‘MacVoices’ looks at data recovery

Posted by | Sep 21, 2010 | |

On the new “MacVoices” (http://www.macvoices.com), Gordon Bell talks about another level of data recovery, this time at The Data Rescue Center, another aspect of the
Prosoft Engineering empire.

Unlike the kinds of repairs and recoveries you can do at home with their software products, The Data Rescue Center is for those times when the hardware issues or damage is physical. Bell explains how and why they took data recovery to the next level, building clean rooms, hiring expert data recovery technicians and even introducing access to their services.

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Toshiba rolls out Canvio Basics portable hard drives

Toshiba rolls out Canvio Basics portable hard drives

Posted by | Sep 21, 2010 | , |

Toshiba (http://www.toshibastorage.com) has unveiled the newest addition to its Canvio line of portable hard drive solutions: the Canvio Basics portable hard drive family. It’s available in 320GB, 500GB, or 750GB models with prices at US$79.99, $99.99 and $119.99, respectively.

The Canvio Basics sports a glossy black finish and soft, rounded edges. It has an internal shock sensor, ramp loading tchnology, and a three year limited warranty.

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