New York research firm Vault published a survey of Apple employees yesterday, who said that they were “optimistic” about the company’s future, but concerned over “micromanagement and excessive turnover.” Says a former customer solutions specialist, “The business of the company is doing great especially with the iPod and their innovative designs. However just as any large corporation the large scale structure, the organization gets lost at the lower levels. The micromanagement needs to be but to a minimum and something needs to be done to increase retention and lower the turnover rate which is substantial.” More excerpts from the survey are available from the Web site.
