Type of Article: MacTech Blog

Demand for mobile services in air travel hits new high

Demand for mobile services in air travel has reached an all-time high. FlightView (www.flightview.com), a provider of day-of-travel information, has released two new research reports — specific to airports and airlines — with feedback from more than 2,600 business and leisure travelers revealing incredibly high expectations for mobile communication and self-service capabilities. This presents airports and airlines with a major opportunity to generate ancillary revenue and strengthen customer service.

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Tablets drive customer satisfaction with traditional computers higher

According to a new report by the American Customer Satisfaction Index (ACSI)l the personal computer division in the Index rated an all time score of 80 out of 100. Could it be due to the fact that more folks are buying Macs? Perhaps. But the iPad also plays a part.

As the personal computer market continues to undergo its transformation toward smaller, more mobile computing and away from stationary desktop solutions, customer satisfaction with the personal computer industry as a whole gains further traction — up 2.6% to an all-time high ACSI score of 80.

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Apple granted patent for dual-sided trackpad

Apple has been granted a patent (number 20120235949) by the U.S. Patent & Trademark Office for a dual-sided trackpad.

A system including a capacitive array element capable of sensing touch from either side is described. A connected processor unit, either in the device or the host system, may be adapted to interpret signals from the capacitive array element as a cursor or view movement with six degrees of freedom.

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Ice Screen? Why not an iMac TV?

Ice Screen, the upcoming 26-inch Android-based, tablet, smart display from China’s TCL, “looks like the kind of TV a younger generation would appreciate,” says “CNNMoney.” Maybe I’m missing something, but … a 26-inch tablet? If the young folk want a TV they can interact with, perhaps Apple should give them an iMac with built-in television features.

“The [Ice Screen] is a 26-inch large display,” says Hao Yi, general manager of TCL Multimedia Emerging Market Business Center. “It is not just for TV, as the younger generation doesn’t watch TV like the older generation.”

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