[MD1] Apple Mirrors Microsoft’s Support Policies
Apple Mirrors Microsoft’s Support
Policies
New Program Features Combination of Phone, Web and Automated Voice Response
CUPERTINO, California–Oct. 13, 1997–Apple Computer, Inc. today announced
that it is changing its support policies to more closely mirror
Microsoft’s. The new policies are effective immediately and include:
free support on the web (http://www.info.apple.com/) free support from
Apple’s automated phone response system free phone support for the first 90
days of ownership fee-based phone support at U.S.