CS Odessa (www.conceptdraw.com) has released the free Customer Journey Mapping Solution for ConceptDraw Office 5.

It provides a range of vector libraries, templates and sample drawings designed to support CJM activity and help marketers map and analyze relationships of the customer with a product, or services and organize effective communications between customer and seller in a visual manner.

The suite of three products found in ConceptDraw Office consists of a diagramming platform, a mind mapping tool, and a project management tool. It’s designed for knowledge workers, project managers, managers, and academics and retails for $499 per end user license.