LOGICnow (www.logicnow.com), a part of SolarWinds MSP and a global market leader in integrated cloud-based IT Service Management (ITSM) solutions, has added LOGICcards to the MAX Remote Management mobile app, a feature allowing managed service providers to receive actionable, data-driven insights into their customers’ IT environment on their iOS and Android® mobile devices.
LOGICcards is a key element of the MAX Remote Management platform, bringing the power of big data and collective intelligence to IT professionals. The solution provides real-time insights derived from billions of data points collected from millions of devices, enabling IT professionals to drive more value from their MAX RM dashboard.
The LOGICcards feature on the MAX RM app allows managed service providers to view relevant customer insights on the move and on site. The cards are automatically filtered and users can snooze, dismiss and assign cards directly from the app, with the ability to search across the content quickly to find specific information such as vital security alerts, according to Damian Trzebunia, director of product marketing at LOGICnow. You can download the MAX Remote Management app at the Apple App Store or Google Play.