Greg's Bite: More Windows 8 misery
TweetFollow Us on Twitter

Greg's Bite: More Windows 8 misery

By Greg Mills

My PC friend, Shawn, who manages the electronics department at my local Sam's Club Warehouse, filled me in yesterday on the latest issues in the epic saga of his attempt to load Windows 8 on his PC.  Getting everything working turns out to be quite a trick.  

After installing Windows 8 last week, the "operating system" worked okay (just okay, more about that later), but Shawn noticed his optical drive wasn't working any more and that the user interface "sucked"." So he reloaded Windows 8. Then the PC wouldn't boot. Restart, restart, restart ... nothing. Shake the PC really hard, tap it with a rubber mallet, slap the screen just so, yet no luck. Dead meat. Pull the hard drive, remove your files with another computer, completely wipe the hard drive. Replace the clean hard drive into the old PC and reload Windows 8 for the third time.  

Shawn is by this time sort of perplexed. With all the work and cost of upgrading his PC, he really finds that he hates the Windows 8 user interface so much he is still thinking of going back to Windows 7 and returning Windows 8.  

When an experienced PC user like Shawn is so fed up he tells me he is ready to buy a Mac over what ought to be a simple PC system upgrade, that spells disaster for Microsoft. When he has the money to spend on it, he assures me he is thinking about buying a Mac.  

This means on a microcosmic one consumer level the PC replacement cycle is broken. On a cosmic level, declining PC sales threatens Microsoft as never before.  Keep in mind, this guy sells iPads for a living. How long will PCs put up with Balmer's clown act?  

Anyway back to our story: Shawn's PC finally boots and the optical drive is now working! Open Microsoft Office ... Open Microsoft Office ... oh XZXX! Call Microsoft and get permission to reload Office. By this time the people at Microsoft certainly know there are significant issues with loading the Windows 8 OS, so with little argument they give our poor PC the fresh code he needs to get his Office software working.

By this time Shawn's wife is so angry with all the noise and time wasted she chews the poor guy out. Hey, it shouldn't be that hard to upgrade system software. To add insult to injury, you have to call Microsoft to get a fresh code to reload software you have already purchased, every time you reload it.

Rumor has it that despite having been the richest man in the world, Bill Gates still lost a lot of sleep over the issue of pirated software that didn't bleed money into his coffers. Steve Jobs, on the other hand, wisely saw that while Apple also lost a lot of money because of people who used his software and didn't always pay for it. However, his long view was that the ease of use for the platform was a strong selling point that trumped short term cash.  

While Apple has significantly reduced its price on its software, the platform has grown to the point that they make plenty of money on the software division, despite being much looser than Microsoft on unlicensed use.  

I called Apple one day a few years ago on an issue regarding a new Apple laptop, and the guy I spoke with expressed surprise when I mentioned the very recent OS I was using. He said that their records indicated I was using the previous OS. Hmmmm, so Apple does know a lot about what we are running but isn't likely to email us a bill for software they have no record of us buying. I wouldn't put that past Microsoft for one minute.

We fan boys don't loyally love Apple because they are chumps, but because the company has a long view of the situation and just does a great job of supporting us.  Long term consumer loyalty is far more lucrative to Apple than collecting every dime owed on software releases.  
Remember the old days when you had to have a code to type in the start-up screen when some new program was installed? It has been years since I had to do that.  Now, imagine that the code you type in only works once. What if you had to call in and get a new code from Microsoft every time you reloaded a program? Welcome to the world of the PCs out there.

Just this morning my wife asked me if it was okay if she clicked the automatic software update prompt on the screen of her iMac.  I told her that when she saw the Apple update box it was fine to click update. Apple users trust and respect the company for many reasons. Not throwing half baked software out the door (very often) is one of those reasons.

I read the book on "insecure software" written by David Rice, an in house expert on computer security at Apple. "Geekonomics," a word coined by Rice really makes the case that there are two distinct approaches to creating and selling software.  The Apple approach is the most costly as the company carefully and extensively tests and refines the software before launching it. (Maps for example, ought to have been released as a beta product to lower expectations)  

Microsoft, on the other hand, takes their cheaper-to-produce, less tested software, sells that software half baked and lets the users discover the flaws and report in for future patches and updates. This really, in a nutshell, is why expectations for Apple software is much higher than with Microsoft software.  

Had Maps for Windows Mobile had identical issues would there have been such a flap? There really is a double standard as Apple has a reputation for pretty glitch free software and Microsoft gets a pass on such issues until the patches are ready and released. This is why Microsoft patches its software virtually weekly and Apple rarely patches more than monthly.

There are exceptions to every rule and countless cases where what I have said is right on, so spare me the flame mail.  

That is Greg's Bite.

 
AAPL
$524.94
Apple Inc.
+5.93
MSFT
$40.01
Microsoft Corpora
-0.39
GOOG
$536.10
Google Inc.
-20.44

MacTech Search:
Community Search:

Software Updates via MacUpdate

Tweetbot 1.5.1 - Popular iOS twitter cli...
Tweetbot is a full-featured OS X Twitter client with a lot of personality. Whether it's the meticulously-crafted interface, sounds and animation, or features like multiple timelines and column views... Read more
Mac DVDRipper Pro 4.1.7 - Copy, backup,...
Mac DVDRipper Pro is the DVD backup solution that lets you protect your DVDs from scratches, save your batteries by reading your movies from your hard disk, manage your collection with just a few... Read more
PDFpenPro 6.2 - Advanced PDF toolkit for...
PDFpenPro allows users to edit PDF's easily. Add text, images and signatures. Fill out PDF forms. Merge or split PDF documents. Reorder and delete pages. Even correct text and edit graphics! Create... Read more
PDFpen 6.2 - Edit and annotate PDFs with...
PDFpen allows users to easily edit PDF's. Add text, images and signatures. Fill out PDF forms. Merge or split PDF documents. Reorder and delete pages. Even correct text and edit graphics! Features... Read more
Monolingual 1.5.9 - Remove unwanted OS X...
Monolingual is a program for removing unnecesary language resources from OS X, in order to reclaim several hundred megabytes of disk space. It requires a 64-bit capable Intel-based Mac and at least... Read more
Maya 2015 - Professional 3D modeling and...
Maya is an award-winning software and powerful, integrated 3D modeling, animation, visual effects, and rendering solution. Because Maya is based on an open architecture, all your work can be scripted... Read more
Starcraft II: Wings of Liberty 1.1.1.180...
Download the patch by launching the Starcraft II game and downloading it through the Battle.net connection within the app. Starcraft II: Wings of Liberty is a strategy game played in real-time. You... Read more
Sibelius 7.5.0 - Music notation solution...
Sibelius is the world's best-selling music notation software for Mac. It is as intuitive to use as a pen, yet so powerful that it does most things in less than the blink of an eye. The demo includes... Read more
Typinator 5.9 - Speedy and reliable text...
Typinator turbo-charges your typing productivity. Type a little. Typinator does the rest. We've all faced projects that require repetitive typing tasks. With Typinator, you can store commonly used... Read more
MYStuff Pro 2.0.16 - Create inventories...
MYStuff Pro is the most flexible way to create detail-rich inventories for your home or small business. Add items to MYStuff by dragging and dropping existing information, uploading new images, or... Read more

Latest Forum Discussions

See All

Have a Special Dead Trigger 2 Easter Bas...
Have a Special Dead Trigger 2 Easter Basket Full of Goodies, Courtesy of Madfinger Games Posted by Rob Rich on April 18th, 2014 [ permalink ] Dead Trigger 2 | Read more »
Zynga Launches Brand New Farmville Exper...
Zynga Launches Brand New Farmville Experience with Farmville 2: Country Escape Posted by Tre Lawrence on April 18th, 2014 [ permalink ] | Read more »
David. Review
David. Review By Cata Modorcea on April 18th, 2014 Our Rating: :: MINIMALISTIC IN A DIFFERENT WAYUniversal App - Designed for iPhone and iPad David is a minimalistic game wrapped inside of a soothing atmosphere in which the hero... | Read more »
Eyefi Unveils New Eyefi Cloud Service Th...
Eyefi Unveils New Eyefi Cloud Service That Allows Users to Share Media Across Personal Devices Posted by Tre Lawrence on April 18th, 2014 [ permalink ] | Read more »
Tales from the Dragon Mountain: The Lair...
Tales from the Dragon Mountain: The Lair Review By Jennifer Allen on April 18th, 2014 Our Rating: :: STEADY ADVENTURINGiPad Only App - Designed for the iPad Treading a safe path, Tales from the Dragon Mountain: The Lair is a... | Read more »
Yahoo Updates Flickr App with Advanced E...
Yahoo Updates Flickr App with Advanced Editing Features and More Posted by Tre Lawrence on April 18th, 2014 [ permalink ] | Read more »
My Incredible Body - A Kid's App to...
My Incredible Body - A Kid's App to Learn about the Human Body 1.1.00 Device: iOS Universal Category: Education Price: $2.99, Version: 1.1.00 (iTunes) Description: Wouldn’t it be cool to look inside yourself and see what was going on... | Read more »
Trials Frontier Review
Trials Frontier Review By Carter Dotson on April 18th, 2014 Our Rating: :: A ROUGH LANDINGUniversal App - Designed for iPhone and iPad Trials Frontier finally brings the famed stunt racing franchise to mobile, but how much does its... | Read more »
Evernote Business Notebook by Moleskin I...
Evernote Business Notebook by Moleskin Introduced – Support Available in Evernote for iOS Posted by Tre Lawrence on April 18th, 2014 [ permalink ] | Read more »
Sparkle Unleashed Review
Sparkle Unleashed Review By Jennifer Allen on April 18th, 2014 Our Rating: :: CLASSY MARBLE FLINGINGUniversal App - Designed for iPhone and iPad It’s a concept we’ve seen before, but Sparkle Unleashed is a solidly enjoyable orb... | Read more »

Price Scanner via MacPrices.net

iMacs on sale for up to $160 off MSRP this we...
Best Buy has iMacs on sale for up to $160 off MSRP for a limited time. Choose free home shipping or free instant local store pickup (if available). Prices are valid for online orders only, in-store... Read more
iPad Airs on sale this weekend for up to $100...
Best Buy has WiFi iPad Airs on sale for $50 off MSRP and WiFi + Cellular iPad Airs on sale for $100 off MSRP on their online store for a limited time, with prices now starting at $449. Choose free... Read more
Apple restocks refurbished Mac minis starting...
The Apple Store has restocked Apple Certified Refurbished Mac minis for up to $150 off the cost of new models. Apple’s one-year warranty is included with each mini, and shipping is free: - 2.5GHz Mac... Read more
Hyundai Brings Apple CarPlay To The 2015 Sona...
Hyundai Motor America has announced it will bring Apple CarPlay functionality to the 2015 Sonata. CarPlay is pitched as a smarter, safer and easier way to use iPhone in the car and gives iPhone users... Read more
Updated iPads Coming Sooner Than We Had Thoug...
MacRumors, cites KGI securities analyst Ming Chi Kuo, well-respected as an Apple product prognisticator, saying that Apple will introduce an upgraded iPad Air and iPad mini in 2014/Q3, meaning the... Read more
Toshiba Unveils New High And Low End Laptop M...
Toshiba has announced new laptop models covering both the high-end and low-end of the notebook computer spectrum. Toshiba 4K Ultra HD Laptop Toshiba’s new Satellite P55t features one of the world’s... Read more
Save up to $270 with Apple refurbished 13-inc...
The Apple Store has Apple Certified Refurbished October 2013 13″ Retina MacBook Pros available starting at $1099, with models up to $270 off MSRP. Apple’s one-year warranty is standard, and shipping... Read more
Apple now offering refurbished iPad mini with...
The Apple Store has Certified Refurbished 2nd generation iPad minis with Retina Displays now available starting at $339. Apple’s one-year warranty is included with each model, and shipping is free.... Read more
Microsoft Blinks – Drops Microsoft Office 365...
Microsoft has dropped the annual subscription fee for Microsoft Office 365 Personal – which is needed in order to create and edit documents in Microsoft Office for iPad. However, Apple’s iOS and OS X... Read more
New AVG Vault Apps for iOS and Android Help K...
AVG Technologies N.V. an online security company for 177 million active users, has announced the launch of its latest mobile application, AVG Vault. The free app introduces an innovative user... Read more

Jobs Board

*Apple* Solutions Consultant (ASC) - Apple (...
**Job Summary** The ASC is an Apple employee who serves as an Apple brand ambassador and influencer in a Reseller's store. The ASC's role is to grow Apple Read more
*Apple* Retail - Manager - Holyoke - Apple I...
Job Summary Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, Read more
*Apple* Retail - Manager - Apple (United Sta...
Job SummaryKeeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic Read more
*Apple* Solutions Consultant (ASC) - Apple (...
**Job Summary** The ASC is an Apple employee who serves as an Apple brand ambassador and influencer in a Reseller's store. The ASC's role is to grow Apple Read more
*Apple* Retail - Market Leader - Cincinnati...
…challenges of developing individuals, building teams, and affecting growth across Apple Stores. You demonstrate successful leadership ability - focusing on excellence Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.