Greg's Bite: More Windows 8 misery
TweetFollow Us on Twitter

Greg's Bite: More Windows 8 misery

By Greg Mills

My PC friend, Shawn, who manages the electronics department at my local Sam's Club Warehouse, filled me in yesterday on the latest issues in the epic saga of his attempt to load Windows 8 on his PC.  Getting everything working turns out to be quite a trick.  

After installing Windows 8 last week, the "operating system" worked okay (just okay, more about that later), but Shawn noticed his optical drive wasn't working any more and that the user interface "sucked"." So he reloaded Windows 8. Then the PC wouldn't boot. Restart, restart, restart ... nothing. Shake the PC really hard, tap it with a rubber mallet, slap the screen just so, yet no luck. Dead meat. Pull the hard drive, remove your files with another computer, completely wipe the hard drive. Replace the clean hard drive into the old PC and reload Windows 8 for the third time.  

Shawn is by this time sort of perplexed. With all the work and cost of upgrading his PC, he really finds that he hates the Windows 8 user interface so much he is still thinking of going back to Windows 7 and returning Windows 8.  

When an experienced PC user like Shawn is so fed up he tells me he is ready to buy a Mac over what ought to be a simple PC system upgrade, that spells disaster for Microsoft. When he has the money to spend on it, he assures me he is thinking about buying a Mac.  

This means on a microcosmic one consumer level the PC replacement cycle is broken. On a cosmic level, declining PC sales threatens Microsoft as never before.  Keep in mind, this guy sells iPads for a living. How long will PCs put up with Balmer's clown act?  

Anyway back to our story: Shawn's PC finally boots and the optical drive is now working! Open Microsoft Office ... Open Microsoft Office ... oh XZXX! Call Microsoft and get permission to reload Office. By this time the people at Microsoft certainly know there are significant issues with loading the Windows 8 OS, so with little argument they give our poor PC the fresh code he needs to get his Office software working.

By this time Shawn's wife is so angry with all the noise and time wasted she chews the poor guy out. Hey, it shouldn't be that hard to upgrade system software. To add insult to injury, you have to call Microsoft to get a fresh code to reload software you have already purchased, every time you reload it.

Rumor has it that despite having been the richest man in the world, Bill Gates still lost a lot of sleep over the issue of pirated software that didn't bleed money into his coffers. Steve Jobs, on the other hand, wisely saw that while Apple also lost a lot of money because of people who used his software and didn't always pay for it. However, his long view was that the ease of use for the platform was a strong selling point that trumped short term cash.  

While Apple has significantly reduced its price on its software, the platform has grown to the point that they make plenty of money on the software division, despite being much looser than Microsoft on unlicensed use.  

I called Apple one day a few years ago on an issue regarding a new Apple laptop, and the guy I spoke with expressed surprise when I mentioned the very recent OS I was using. He said that their records indicated I was using the previous OS. Hmmmm, so Apple does know a lot about what we are running but isn't likely to email us a bill for software they have no record of us buying. I wouldn't put that past Microsoft for one minute.

We fan boys don't loyally love Apple because they are chumps, but because the company has a long view of the situation and just does a great job of supporting us.  Long term consumer loyalty is far more lucrative to Apple than collecting every dime owed on software releases.  
Remember the old days when you had to have a code to type in the start-up screen when some new program was installed? It has been years since I had to do that.  Now, imagine that the code you type in only works once. What if you had to call in and get a new code from Microsoft every time you reloaded a program? Welcome to the world of the PCs out there.

Just this morning my wife asked me if it was okay if she clicked the automatic software update prompt on the screen of her iMac.  I told her that when she saw the Apple update box it was fine to click update. Apple users trust and respect the company for many reasons. Not throwing half baked software out the door (very often) is one of those reasons.

I read the book on "insecure software" written by David Rice, an in house expert on computer security at Apple. "Geekonomics," a word coined by Rice really makes the case that there are two distinct approaches to creating and selling software.  The Apple approach is the most costly as the company carefully and extensively tests and refines the software before launching it. (Maps for example, ought to have been released as a beta product to lower expectations)  

Microsoft, on the other hand, takes their cheaper-to-produce, less tested software, sells that software half baked and lets the users discover the flaws and report in for future patches and updates. This really, in a nutshell, is why expectations for Apple software is much higher than with Microsoft software.  

Had Maps for Windows Mobile had identical issues would there have been such a flap? There really is a double standard as Apple has a reputation for pretty glitch free software and Microsoft gets a pass on such issues until the patches are ready and released. This is why Microsoft patches its software virtually weekly and Apple rarely patches more than monthly.

There are exceptions to every rule and countless cases where what I have said is right on, so spare me the flame mail.  

That is Greg's Bite.

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Latest Forum Discussions

See All

How to evolve Eevee in Pokemon GO
By now, almost everyone should be hip to how to evolve Pokemon in Pokemon GO (and if not, there's a guide for that). Just gather enough candy of the appropriate type, feed them all to the Pokemon, and evolution happens. It's a miracle that would... | Read more »
CSR Racing 2: Guide to all game modes
It might not seem like there are all that many ways to go fast in a straight line, but CSR Racing 2 begs to differ. [Read more] | Read more »
Bulb Boy (Games)
Bulb Boy 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: Multi-award winning 2D point & click horror adventure about a boy with a glowing head. | Read more »
5 top free emoji keyboard apps
If we're not at peak emoji yet as a society, it feels like we definitely should be. The emoji concept has gone far beyond what anyone in Japan could have envisioned when the people there unleashed it on an unsuspecting world, but the West has... | Read more »
How to unlock more characters in Disney...
One of the big charms of Disney Emoji Blitz is seeing a wide variety of beloved Disney and Pixar characters transformed into smiling emojis. Even someone like the sneaky Randall from Monsters Inc., who probably never cracked a smile on film, is... | Read more »
Cubway (Games)
Cubway 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Cubway is a journey with an abstract story of lifecycle of rebirth, called Samsara. Guide the cube through the long way full of dangers... | Read more »
Colorcube (Games)
Colorcube 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Turn pieces and blend colours in this minimal yet visually stunning puzzler.Over 200 handcrafted and challenging levels. Features... | Read more »
Doodle God Griddlers (Games)
Doodle God Griddlers 1.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0 (iTunes) Description: | Read more »
Crusader Kings: Chronicles (Games)
Crusader Kings: Chronicles 1.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0 (iTunes) Description: Crusader Kings: Chronicles is an interactive text based game that puts you in the shoes of Guy de Rose as you make... | Read more »
Roads of Rome: New Generation (Games)
Roads of Rome: New Generation 1.0 Device: iOS Universal Category: Games Price: $5.99, Version: 1.0 (iTunes) Description: | Read more »

Price Scanner via MacPrices.net

27-inch iMacs on sale for $200 off MSRP
Amazon has 27″ iMacs on sale for $200 off MSRP including free shipping: - 27″ 3.3GHz iMac 5K: $2099 $200 off MSRP - 27″ 3.2GHz/1TB Fusion iMac 5K: $1799.99 $200 off MSRP - 27″ 3.2GHz/1TB HD iMac 5K... Read more
Mac Pros on sale for $200 off MSRP
B&H Photo has Mac Pros on sale for $200 off MSRP. Shipping is free, and B&H charges sales tax in NY only: - 3.7GHz 4-core Mac Pro: $2799, $200 off MSRP - 3.5GHz 6-core Mac Pro: $3799, $200... Read more
Save up to $600 with Apple refurbished Mac Pr...
Apple has Certified Refurbished Mac Pros available for up to $600 off the cost of new models. An Apple one-year warranty is included with each Mac Pro, and shipping is free. The following... Read more
Apple price trackers, updated continuously
Scan our Apple Price Trackers for the latest information on sales, bundles, and availability on systems from Apple’s authorized internet/catalog resellers. We update the trackers continuously: - 15″... Read more
13-inch 2.5GHz MacBook Pro (Apple refurbished...
Apple has Certified Refurbished 13″ 2.5GHz MacBook Pros available for $829, or $270 off the cost of new models. Apple’s one-year warranty is standard, and shipping is free: - 13″ 2.5GHz MacBook Pros... Read more
21-inch iMacs on sale for up to $120 off MSRP
B&H Photo has 21″ iMacs on sale for up to $120 off MSRP including free shipping plus NY sales tax only: - 21″ 3.1GHz iMac 4K: $1379 $120 off MSRP - 21″ 2.8GHz iMac: $1199.99 $100 off MSRP - 21″ 1... Read more
Charitybuzz Set to Auction Unique Apple-1 Com...
Offering an opportunity to own the computer that sparked a revolution, on Monday, July 25, leading online charity auction platform Charitybuzz will auction what is claimed to be the world’s most... Read more
MacBook Airs on sale for up to $150 off MSRP
Amazon has 11″ and 13″ MacBook Airs on sale for up to $150 off MSRP for a limited time. Shipping is free: - 13″ 1.6GHz/128GB MacBook Air (sku MMGF2LL/A): $899.99 $100 off MSRP - 13″ 1.6GHz/256GB... Read more
Apple refurbished 13-inch Retina MacBook Pros...
Apple has Certified Refurbished 13″ Retina MacBook Pros available for up to $270 off the cost of new models. An Apple one-year warranty is included with each model, and shipping is free: - 13″ 2.7GHz... Read more
Apple refurbished 11-inch MacBook Airs availa...
Apple has Certified Refurbished 11″ MacBook Airs (the latest models), available for up to $170 off the cost of new models. An Apple one-year warranty is included with each MacBook, and shipping is... Read more

Jobs Board

*Apple* Retail - Multiple Positions, Willow...
Job Description:SalesSpecialist - Retail Customer Service and SalesTransform Apple Store visitors into loyal Apple customers. When customers enter the store, Read more
*Apple* Evangelist - JAMF Software (United S...
The Apple Evangelist is responsible for building and cultivating strategic relationships with Apple 's small and mid-market business development field teams. This Read more
*Apple* Solutions Consultant - APPLE (United...
Job Summary As an Apple Solutions Consultant, you'll be the link between our future customers and our products. You'll showcase your entrepreneurial spirit as you Read more
*Apple* Professional Learning Specialist - A...
Job Summary The Apple Professional Learning Specialist is a full-time position for one year with Apple in the Phoenix, AZ area. This position requires a high Read more
*Apple* Picker - Apple Hill Orchard (United...
Apple Hill Orchard, Co. Rte. 21,Whitehall, NY 9/7/16-10/228/16. Pick fresh market or processing apples Productivity of 60 boxes and 80 boxes processing fruit per Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.