Apple wants their idevices to enhance your shopping center experience
TweetFollow Us on Twitter

Apple wants their idevices to enhance your shopping center experience

An Apple patent (number 20100198626) involving systems and methods for accessing shopping center services using a portable electronic device has appeared at the US Patent & Trademark Office. It's directed to systems and methods for enhancing a user's experience at a shopping center. In particular, it's directed to providing a "heat map" to indicate popular areas of or products in a mall.

In some embodiments, an integrated application available on an electronic device can provide information for promotional and available sales of goods and services, allow a user to browse and search through available content providers of the shopping center, such as parking, restaurants, and clothing stores, to purchase content based on the personal needs of a user. In some embodiments, an application available on an electronic device can check for the availability of particular items and show ratings or reviews for stores carrying the items. In some embodiments, In particular, the integrated application can provide a "heat map" to indicate popular areas of or items in a mall. The inventors are Christine Kim Cho and Stanley Carl Ng.

Here's Apple's summary of the invention: "As shoppers visit shopping malls or various other types of consumer centers, many interactions between the shoppers and the shopping center can take place. For example, a shopper can interact with a parking lot attendant at the shopping center in order to find an available or most convenient parking space, can interact with a shopping mall map or information center to find stores of interest, can interact with a sales clerk to find an item of interest, can interact with magazines and brochures to try and determine what are popular items and stores, and can interact with restaurants and other services at the shopping center to reserve certain services. All of these interactions can require distinct actions from the shopper from different devices or elements. For example, a shopper can talk with a parking attendant, peruse a physical shopping mall directory, and use a phone to make restaurant reservations by calling a restaurant of choice.

"Although this combination of approaches for interacting with a shopping center can be serviceable, it remains cumbersome and requires the shopping center to accommodate all of the possible forms of interaction. From a shopper's perspective, the lack of centralization of interactions with the shopping center provider and with the available shopping-related services can require more effort from the shopper wishing to take advantage of the shopping center, and perhaps even dissuade the shopper from using available services (thus at a cost to the shopping center provider).

"Moreover, this approach may not provide a shopper with the most accurate information regarding what items or stores are popular. For example, a shopper may only have a magazine's or an advertisement's claim that a particular item is currently popular, and may not have any real world data on the popularity of that item (e.g., data such as how often the item is purchased).

"This is directed to systems and methods for providing an integrated application on a portable electronic device for accessing shopping center services. Moreover, this is directed to an integrated application on a portable electronic device for providing a "heat map" to indicate popular areas of or items in a shopping center.

"In some embodiments, the integrated application can interface with one or more service providers (e.g., vendors, shops, restaurants, parking lots, information centers, entertainment venues, or other suitable service providers) in the shopping center to provide access to different services and information made available by a shopping center. As one illustration, the integrated application can receive information from a server of a parking service provider to determine areas of available parking, available parking closest to a desired store, the location of a user's vehicle, or other suitable information related to parking. As another illustration, the integrated application can receive information related to movie times from a server of a movie theater service provider, can receive information related to store hours and available products from a vendor service provider, or receive any other suitable information.

"In some embodiments, the integrated application can receive information from service providers that includes metadata associated with those service providers. The metadata can define, for example, attributes of the goods and services offered by a service provider (e.g., types of clothing, brands of clothing, color, how many of a particular item are currently in stock, types of food, or other suitable attributes), attributes of the service provider (e.g., type of store, hours of operation, location of the store in the shopping center) or any other suitable characteristic of a service provider. Using the metadata, the electronic device can compare goods and services from different stores or providers, and recommend combinations of goods from different stores or providers.

"In some embodiments, the integrated application can provide personalized maps of a shopping center (e.g., maps showing a user's current location in real-time, a map showing preferred service providers, or other personalized map). In some embodiments, special promotions and offers can be received by a user's electronic device through the integrated application. In some embodiments, the integrated application can use the electronic device as a key to access certain goods or services provided by the shopping center service provider (e.g., a key to access to a shopping center's bathrooms, a key to access a specific parking space or elevator, a ticket to purchase a reserved item at a store, or the like).

"The integrated application can interface with servers from several service providers to receive current information as to the availability and price of a particular product. For example, in response to a user selection of a particular item from a catalog displayed by the device, the electronic device can determine, from an appropriate source, the nearest store(s) carrying the item and the prices of the item in each of the stores. In addition to checking availability, the integrated application can provide a user with the ability to search for products, to reserve products (e.g., by pre-paying for an item), to locate stores or other service providers in a shopping center, or any combination of the above.

"In some embodiments, the integrated application can map routes to a desired product. For example, in response to a user indicating they desire "Product A", the integrated application can locate a store currently possessing Product A, and then display a map showing a route from the user's current location to the located store. As another example, in response to a user indicating they desire several products, the integrated application can locate one or more stores currently possessing these products, and then generate a route through the shopping center that can bring the user to each of the stores. The generated route may, for example, be a shortest route that takes the user to the stores, a route the allows the user to end at a desired location (e.g., the user may desire to end their shopping near a Food Court so they can eat, or the user may desire to end their shopping near an exit to a parking lot), or any other suitable route.

"To assist users in purchasing new content at the shopping center, the integrated application can provide product recommendations based on user preferences. For example, the integrated application can compare a database of user preferences to information related to new products to determine whether there are any matches. As another example, the integrated application can include or access a database storing information reflecting the items already owned by the user. The integrated application may then compare new items in the shopping center with the items already owned by the user, and provide recommendations to a user based on these comparisons.

"In some embodiments, a 'heat map' can be provided to indicate the popularity of a service provider, product, or both to a user. For example, the integrated application can receive information related to stores in which a lot of customers are currently purchasing items, or related to the number of a particular product that is being purchased. Based on this information, the integrated application can then determine which service providers, products, or both are currently popular (e.g., where a product or service provider can be considered more popular when more people are buying this product or making purchases at this store, respectively). The integrated application may then generate a heat map to symbolically display the popularity of service providers, products, or both to a user."

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Latest Forum Discussions

See All

Soft Drummer (Music)
Soft Drummer 1.0 Device: iOS Universal Category: Music Price: $14.99, Version: 1.0 (iTunes) Description: Soft Drummer is the closest thing to a pro session subtle drummer in your pocket. Easy to use and fast, it's much more than a... | Read more »
Is GO Gear the Pokemon GO map app you...
Now that we've settled into something of a Pokemon GO status quo, the number one desire of most players can best be summed out by modifying a quote from Rod Tidwell of Jerry Maguire: "Show me the Pokemon!" [Read more] | Read more »
Rodeo Stampede update: Mountains, new an...
The Savannah and Jungle were just the beginning in Rodeo Stampede. Get ready to head for the Mountains. I think I heard that in a beer ad once. [Read more] | Read more »
COSMOS RINGS (Games)
COSMOS RINGS 1.0.0 Device: iOS iPhone Category: Games Price: $5.99, Version: 1.0.0 (iTunes) Description: This game cannot be played without the Apple Watch.Released anniversary sale until August 31,2016 PST! A tragic tale of time's... | Read more »
How to get started selling on Mercari
As far as ecommerce has come over the last decade or so, there's still a tremendous opportunity to make it easier for people to buy and sell goods. That's especially true when it comes to shopping apps, which should only continue to increase in... | Read more »
Human Anatomy Atlas 2017 Edition - Compl...
Human Anatomy Atlas 2017 Edition - Complete 3D Human Body 1.0.24 Device: iOS iPhone Category: Medical Price: $24.99, Version: 1.0.24 (iTunes) Description: | Read more »
Heroes of Normandie (Games)
Heroes of Normandie 1.5 Device: iOS Universal Category: Games Price: $14.99, Version: 1.5 (iTunes) Description: The game does not support iPhone 4s and below | Read more »
Why you should never power up Pokemon in...
There's no question that candy is dandy in Pokemon GO. You need big quantities of it to evolve your Pokemon, and when combined with stardust, it can be used to power up your favorite pocket monsters as well, making them more formidable for the gym... | Read more »
Webzen launches 3D MMORPG MU Origin on i...
Mu Origin is featured time and time again at the very top of App Stores in China, and within the top five worldwide top-grossing charts on Google Play.Its popularity in Korea and China, featuring more than 120 registered players in China and 6... | Read more »
Severed (Games)
Severed 1.0 Device: iOS Universal Category: Games Price: $5.99, Version: 1.0 (iTunes) Description: LAUNCH DISCOUNT ON NOW!! ENDS AUGUST 4! ==== Take control of a one-armed warrior named Sasha, wielding a living sword on her journey... | Read more »

Price Scanner via MacPrices.net

9-inch 32GB Space Gray iPad Pro on sale for $...
B&H Photo has the 9″ 32GB WiFi Space Gray Apple iPad Pro on sale for $50 off MSRP including free shipping. B&H charges sales tax in NY only: - 9″ Space Gray 32GB WiFi iPad Pro: $549 $50 off... Read more
15-inch Retina MacBook Pros on sale for up to...
B&H Photo has 15″ Retina MacBook Pros on sale for up to $200 off MSRP. Shipping is free, and B&H charges NY tax only: - 15″ 2.2GHz Retina MacBook Pro: $1849 $150 off MSRP - 15″ 2.5GHz Retina... Read more
Second-Quarter Tablet Shipments Fell 4.8% –...
The latest report from the global market research firm TrendForce finds that worldwide tablet shipments for this second quarter totaled 33.54 million units, representing a quarterly drop of 4.8% and... Read more
Global Smartphone Sales Volumes Mark Second S...
According to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, vendors shipped a total of 343.3 million smartphones worldwide in the second... Read more
Apple TVs on sale for $20-$40 off MSRP
Best Buy has 32GB and 64GB Apple TVs on sale for $20-$40 off MSRP on their online store. Choose free shipping or free local store pickup (if available). Sale prices for online orders only, in-store... Read more
Mac minis on sale for $50-$100 off MSRP
B&H Photo has Mac minis on sale for $50 off MSRP including free shipping plus NY sales tax only: - 1.4GHz Mac mini: $449 $50 off MSRP - 2.6GHz Mac mini: $649 $50 off MSRP - 2.8GHz Mac mini: $949... Read more
Clearance 2015 13-inch MacBook Airs available...
B&H Photo has clearance 2015 13″ MacBook Airs available for $300 off original MSRP. Shipping is free, and B&H charges NY sales tax only: - 13″ 1.6GHz/4GB/128GB MacBook Air (MJVE2LL/A): $799... Read more
Apple certified refurbished iPad mini 4s avai...
Apple has certified refurbished iPad mini 4s now available for up to $120 off the cost of new models. An Apple one-year warranty is included with each iPad, and shipping is free. The following models... Read more
Notebook Makers In No Rush To Adopt USB-C – R...
Digitimes’ Cage Chao and Joseph Tsai note that while the USB Type-C interface is enjoying growing popularity among smartphones and tablet makers, notebook and all-in-one (AIO) PC vendors (other than... Read more
iMacs on sale for up to $250 off MSRP
B&H Photo has 21″ and 27″ Apple iMacs on sale for up to $250 off MSRP including free shipping plus NY sales tax only: - 27″ 3.3GHz iMac 5K: $2049 $250 off MSRP - 27″ 3.2GHz/1TB Fusion iMac 5K: $... Read more

Jobs Board

*Apple* Retail - Bilingual - Multiple Positi...
…speaking a plus Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the Read more
Simply Mac *Apple* Specialist- Repair Techn...
…The Technician is a master at working with our customers to diagnose and repair Apple devices in a manner that exceeds the expectations set forth by Apple Read more
*Apple* Mobile Master - Best Buy (United Sta...
What does a Best Buy Apple Mobile Master do? At Best Buy, our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich Read more
Best Buy *Apple* Computing Master - Best Bu...
What does a Best Buy Apple Computing Master do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and Read more
*Apple* Valley, CA School Speech Therapy Ope...
Apple Valley, CA School Speech Therapy Openings + Job Location: Apple Valley, CA + Category: Schools - SLP - CFY + Apply Now! + Back to Results Speech Language Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.