Microsoft, SAS, Google, VMware most likely to be recommended by IT pros
Companies often use a metric called Net Promoter Score (NPS) as a measure of loyalty, as it calculates the likelihood that customers will recommend a company to friends and colleagues.
In a new report, “Tech Vendor NPS Benchmark, 2017,” the Temkin Group (www.TemkinGroup.com) analyzed NPS of 58 tech vendors based on feedback from 800 IT decision makers within large North American companies. NPS can range from a low of -100 to a high of +100. With an NPS of 43, Microsoft servers came out with the top score, followed by SAS Institute, Google, and VMware.
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