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A new study from Juniper Research (www.juniperresearch.com) has found that the global number of registered mobile domestic money transfer users is expected to reach 2.5 billion this year, up from an estimated 1.7 billion in 2016.

This will be driven by social media apps such as WeChat, Facebook and others already witnessing a dramatic rise in service usage, alongside new services including Apple Pay Cash, and Zelle Pay; with leading mobile money services driving growth in emerging markets, adds the research group.

The rate of adoption of smart speakers continues to defy expectations and there are clear signs that the market is starting to move from the early adopter phase to hitting the mass market, according to Strategy Analytics (www.strategyanalytics.com). What’s more, the Chinese market for smart speakers will receive a kick-start in quarter fourth thanks to aggressive pricing and promotions around Chinese Singles’ Day of devices from Alibaba, Xiaomi and JD.com as well as the much anticipated launch of Baidu’s first Duer OS speaker, the research group adds.

A new study from Juniper Research (www.juniperresearch.com) has found that smart speakers such as Amazon Echo, Google Home, and the Sonos One will be installed in over 70 million US households by 2022, reaching 55% of all homes. Total installed devices will exceed 175 million.

Parks Associates (www.parksassociates.com) has announced new research showing that 40% of smart light bulb owners use Amazon Echo or Google Home to control their devices.

Companies often use a metric called Net Promoter Score (NPS) as a measure of loyalty, as it calculates the likelihood that customers will recommend a company to friends and colleagues.

In a new report, “Tech Vendor NPS Benchmark, 2017,” the Temkin Group (www.TemkinGroup.com) analyzed NPS of 58 tech vendors based on feedback from 800 IT decision makers within large North American companies. NPS can range from a low of -100 to a high of +100. With an NPS of 43, Microsoft servers came out with the top score, followed by SAS Institute, Google, and VMware.