Apple tops computer hardware sector in Satmetrix consumer experience rating
Satmetrix (http://www.satmetrix.com), which specializes in customer experience programs, has released its 2010 Net Promoter Industry Benchmarks for the technology, insurance, financial services, airlines, telecommunications, retail and online services industries. Leaders included well-known brands such as Apple, USAA, Charles Schwab, JetBlue, Verizon Wireless, Trader Joe’s, Costco and Amazon.com.
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