Consumers’ mobile expectations require a new marketing strategy
Customers are in the midst of a total mobile mind shift. They’re not interested in brand messaging or logos; they want utility — and they want it now.
New Forrester data (www.forrester.com) shows that 22% of US online adults are far along in this shift, connecting everywhere, frequently, on multiple devices. For marketers, meeting the needs of this demanding customer base in a mobile setting is a marketing imperative.
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