AI-powered chatbots to drive dramatic cost savings in healthcare
A new report from Juniper Research (www.juniperresearch.com) has found that annual cost savings derived from the adoption of chatbots in healthcare will reach $3.6 billion globally by 2022, up from an estimated $2.8 million in 2017. This growth will average 320% per annum, as AI (artificial intelligence) powered chatbots will drive improved customer experiences for patients.
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