MacTech BootCamp III: Toronto, ON - September 17, 2014

All new content for 2014!

Whether you’ve been to any MacTech event prior, or are new to MacTech events, MacTech BootCamp III will benefit you. All new content. All new curriculum. All new line up. All designed specifically for the Apple tech.

MacTech BootCamp III: Toronto, ON 2014

MacTech BootCamp III is a one day event targeted at the issues facing techs supporting small-to-medium sized businesses, small office, and home office (often referred to as SMB or SOHO markets), as well as consumers. Specifically, it is for anyone providing support services as a consultant or part of an organization. MacTech BootCamp’s sessions cover a variety of topics from those in the know about the topics below, all of which are designed to make BootCamp attendees more successful in supporting these markets.

Who Should Attend?

MacTech BootCamp is a one day event for those that support the small business market, small office/workgroup clients, or those supporting others in larger organizations.

MacTech BootCamp is a single-track, hotel based seminar that is specifically geared to serve the needs of consultants and techs wanting to better serve their base. MacTech BootCamp is perfect for those that already support small-to-medium sized businesses, communities, organizations, provide services to systems integrators or government clients, consumers, or that want to become a consultant supporting these areas.

Packed Schedule.

Using MacTech’s proven “running order” approach, we pack in the maximum number of sessions into the time available. Session titles below. At MacTech BootCamp, you learn from the experts and get to ask questions of those “in the know.”

See more details below.

September 17, 2014
Location
Four Points by Sheraton Toronto Airport
6257 Airport Road
Mississauga, Ontario L4V 1E4 Canada
Guest rooms starting at $119/night (including parking and free airport shuttle).

Discount Reservation link.

$7 Parking for MacTech attendees not staying at hotel.

Registration at 8:15am (no earlier please).

Sessions begin at 9am.

Day ends by 6pm.

Microsoft Office Accreditation. If you register for this event, you can attend the Microsoft Office accreditation event from 2pm-6pm the day prior at no additional charge. Space is limited.

Don’t wait. Space is limited. Register today.

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Sessions Chairs

Sean Costello, Background Backup

Sean Costello has been supporting Macs in business since 1993. Based in Ottawa, ON, Sean sits on the Board of the ASMC (Apple Specialists Marketing Co.) and has previously represented the Canadian perspective on the Advisory Councils of both the Apple Consultants’ Network and Apple Authorized Service Providers communities. When not actively coaching or supporting resellers and consultants he is loves to dive into and study complex events, accidents and work environments, drawing key lessons for business and life.

Neil Ticktin, MacTech Magazine

Neil not only emcees the event, but oversees the session chairs and content for each MacTech event. Neil has been the Editor-in-Chief and Publisher of MacTech Magazine since 1992. With both a technical and business background, Neil has authored hundreds of articles including most of MacTech’s well known benchmarking articles on productivity applications, virtualization, and performance products.

Speakers

Sean Costello, Background Backup

Kim Manitt, MacDivas

Kim Manitt is owner of MacDivas. Kim first started working with the Macintosh operating system in her 14 year career in printing and graphics. During that time she became familiar with troubleshooting IT issues. In 1998, Kim left the printing industry to pursue her love for computers. She went back to school to become a Microsoft Certified System engineer. After leaving the Seattle area and moving to Long Island, Kim went to work for Stimpson Corp as the in-house IT person. There she was responsible for installing and maintaining a Citrix Farm, JD Edward software with an AS 400 unix based OS, 200 Macintosh computers and 60 Windows-based computers, along with web and mail servers and 4 filemaker servers. In 2002, Kim formed MacDivas and ventured on her own and has built her business of loyal clients from small businesses to the Enterprise cooperate world. In addition to providing Apple certified support for servers, Kim offers mobility solutions and point of sale systems.

Allen Hancock, Watchman Monitoring

Allen Hancock received his Bachelor’s in Early Childhood Education at the University of Missouri – Columbia. This background in education keeps him coming back to MacTech. In 2000, Allen started the Mac Consulting Group, Inc: an Apple Specialist and Authorized Training Center based in Baton Rouge, Louisiana. There, he found his thrill in helping clients make the most of their computing experiences. In 2012, Allen sold the Mac Consulting Group to The Orchard, where he continues to do what he loves most: help make happy customers. Over the course of his career, he met too many people as they suffered a failing hard drive without a current backup. As a means of preventing such loss, Allen founded Watchman Monitoring, Inc. Its namesake product is a Software as a Service tool which allows service providers to address such problems before it’s too late.

Tim Hassett, Appogee

Tim Hassett is the Co Founder of Appogee, a firm whose focus is on delivering an Apple strategy to medium and large organizations. He has over 14 years of experience in serving enterprise clients from an Apple perspective, and collaborating with Apple to do this. More recently, Appogee has grown tremendously with its unique approach to serving corporate BYOD needs. Tim grew up in Annapolis, MD, holds a Computer Information Systems degree from High Point University, and lives in Orlando FL with his wife, identical twin baby girls, and son..

Christian Woodward, Intuitive.io

Christian Woodward is a serial co-founder, programmer, security consultant, and compulsive hacker. His passion lies with analyzing systems, tackling complex software and network projects, and troubleshooting obscure issues. Christian currently works closely with Watchman Monitoring to expand their platform, and is the founder and lead analyst at Intuitive, a consulting company in Las Vegas that caters to the unique high security needs of casinos, medical offices, and other information-sensitive industries. Once found singing an ode to his Powerbook, these days Christian can be found cooking, biking, or dreaming of fringe electronic projects.

Sam Arseneau, SupportMyMac

Sam Arseneau has been using Macs for 15+ years and has worked for Apple as part of the Hi-Ed Campus Rep program prior to starting SupportMyMac in 2006. He currently leads the professional services team at SupportMyMac – an Ottawa-based firm providing Apple managed services to small and medium sizes businesses, enterprises and governmental agencies across Ontario. While he’s not saving the Macs of the world, Sam loves photography, downhill skiing and running.

Ahmed Kufaishi, Alary Technologies

Ahmed Kufaishi has been supporting Mac systems for the last 20 years. Between education and industry he’s been working on improving productivity and support of Mac systems. Ahmed was one of the early adopters of the Apple OS X Server 10.0 and was a pioneer in developing mass deployment on Macintosh computers. In 2013 Ahmed founded Alary Technologies in Oshawa Ontario as the only ACN member and an AASP in the region he continues to work on OS X deployments in both business and education. With the use of scripting and profiles Ahmed specializes in mobile device management for iOS and Mac OS X.

Bobby Toledo, Microsoft

Bobby Toledo was first introduced to Apple in 2007 where he worked in Apple retail for 6.5 years. While at the Apple Store, Bobby facilitated market-wide core trainings and led his store in development. During the last two years at Apple, Bobby helped manage the Genius team as a Genius Administrator where he furthered his technical knowledge. In 2013, Bobby transitioned to a Danish wireless speaker company as the North American Western Regional Sales Manager where he refined his sales and business acumen skills. With his passion for training and technology, Bobby Toledo is now a Microsoft trainer who loves to motivate others.

Sessions and Topics

Sessions are 30-50 minutes long, with most sessions at about 40 minutes. There are nine sessions in the 2014 curriculum.

Topics Covered

The topics covered will include:

PKI, encryption, certificates and you.

The World of Apple IDs.

Profiles.

WiFi: Best Practices.

Deployment.

Backups and Storage.

Office for Mac: Collaboration Tools.

Security: Keeping Them Out.

Security: Letting Them In.

and more…

Read on for more details.

Keynote:
How Do the Key Building Blocks for Today’s Consultant Fit Together

What does today’s Apple consultant need to know to be effective in serving everyone from small business to Enterprise, support personnel, or even home users and networks.

PKI, encryption, certificates and you.

Secure encryption of data influences how we all use technology, and the assumptions we make about the privacy of our data both on our devices and when our data leaves our devices in email, in the cloud, when we shop, and in countless other ways that extend further into our private lives with every new technology we adopt. Learn about the technology that underlies our false sense of security, how it works and what you can do as a consultant to manage that security for your clients.

The World of Apple IDs

Apple is continually changing the rules for Apple IDs, iTunes accounts, and more. Learn the latest rules, how devices are treated, migrating to new hardware, dealing with multiple IDs, and iCloud. Find out how iTunes Match works, how Mac App Store differs from iTunes, and the right way for working with deployment and imaging. Learn the restrictions for merging Apple IDs and how to combine them.

Profiles

We work on Apple technology in a privileged time. We have the ability to enroll our Macs and our iOS devices into device management. We have the ability to nearly magically send instructions over the air almost instantly to enrolled devices from a server. We can send special profiles that users cannot remove from applications like Apple Configurator to devices connected over a USB connection. So many management opportunities exist today, one can hardly fit all of the options into a single 40 minute talk, but in this Profiles session, we will do our very best.

WiFi. Best practices.

Wi-Fi has rapidly become the network connection of choice. This choice means the Wi-Fi network must be reliable at all times. Wi-Fi is no longer a “nice to have” – downtime or poor performance is not an option. This session presents factors that affect Wi-Fi performance and how to use them as part of your Wi-Fi design, deployment and troubleshooting.

Deployment

Deployment was once a question of how to get the same software and configuration on a bunch of computers. Today it can mean so much more to you and your customers. Does it mean handing out iPads that are already configured and ready to go? Does it mean building a “perfect” computer and replicating it to dozens, hundreds or thousands of others? Does it mean building a clever array of installers, scripts and preference files to install in sequence to create a lightweight and flexible computer customization system? Today deployment means all of the above, and the well prepared consultant needs to understand them all.

Backups and Storage

Let’s face it people don’t back up their stuff. The fact is that is probably not your fault. The problem is if you don’t find a way to make it your problem eventually someone is going to blame you when they lose their stuff. This session is all about you saving the day. You will learn the tools, the techniques, and the tricks to make sure your customers are backing up their data, and that you can get their data back when disaster strikes.

Office for Mac: Collaboration Tools

You have options for collaboration productivity tools. What are the pros and cons of each? Do you know how to use web apps vs. applications effectively? Microsoft Office is at the core of how people work, yet many people don’t know what Office for Mac can do, let alone take advantage of it. Did you know that Office includes collaborative editing features both through the web and the cloud? Learn from Microsoft experts how you can not only make the most of Office for yourself, but those that you support.

Security. Keeping them out.

With the significant increase in cyber threats – particularly in the SMB and mid-market size companies, an understanding of systems security as well as the relevant threat is becoming increasingly essential in the marketplace. With the belief that “OS X is inherently secure,” it is our responsibility to ensure that our network and operations are as secure as anticipated. With a selection of core technologies, we can radically decrease the asymmetric threat.

Security. Letting them in.

So you’ve locked down your business – secured your data and network to eliminate any possible threat. Now the hard part – how do we let in specific users on specific devices to access our data. We must differentiate authorization and authentication to ensure access to specific resources and maintain our data integrity. By identifying the gap between user’s needs and our security requirements, we can ensure the data security while allowing real work to get done.

Media Support

These great publications support MacTech Events in a variety of different ways.

Don’t wait. Register today by clicking here.

Note: All information is approximate and projected, but it does evolve. All sessions, speakers and descriptions are subject to change at any time without notice.

MacTech BootCamp III: Toronto, ON – September 17, 2014