Quark Software has introduced Quark Procedure Management, a new knowledge management solution that enables large enterprises to streamline the creation, management and publishing of policies and procedures.
With Quark Procedure Management, corporate writers and subject matter experts create reusable content that’s easy to save, search and update, which is critical when content is susceptible to risk and compliance issues, according to said Gavin Drake, vice president of Marketing for Quark. Examples of policies and procedures include employee manuals, field instructions, medical responses, banking processes, call center training manuals and other standard operating procedures.
Quark Procedure Management moves authors from creating static documents to creating reusable content components – XML Smart Content – that can be reviewed, approved and updated independently. This enables standard operating procedures to be dynamically assembled for different channels and audiences and automatically published to Web, PDF and mobile formats, says Drake.
To find out more about Quark Procedure Management go to www.quark.com/ProcedureManagement .