According to the “Korea Herald,” citing a statement from the country’s Fair Trade Commission (FTC), Apple will now replace all defective products in that country with new devices within the first month of purchase.
The company will even replace devices that become defective after the first month with a new model if the issue is obviously caused by a manufacturing issue. Apple had previously offered the policy to Korean customers with its iPhone last year, but has now expanded it to all of its devices, except for the iMac.
With that change, Korea’s FTC says Apple is delivering to the country a top level of service, notes “CNET.” “Apple confirmed that the renewed policy in Korea is the world’s best level compared to [those] in other countries,” FTC official Kim Chung-ki said at a news conference.
Read more at http://news.cnet.com/8301-13579_3-57430744-37/apples-korea-after-sales-policy-the-worlds-best-regulator-says/?tag=mncol .
