More good news for the iPad and the iPhone (especially if a 4G version of the latter is coming, as many predict): when it comes to technology, small businesses continue to ratchet up their use of emerging wireless solutions, including tablet computers, 4G devices, and GPS navigation mobile apps. This according to the just-released “2012 AT&T Small Business Technology Poll” (

More specifically, the national survey of small businesses revealed the following:
General Wireless Technologies:

° Nearly all small businesses (96%) surveyed use wireless technologies in their operations, with almost two-thirds (63%) indicating that they could not survive — or it would be a major challenge to survive — without wireless technologies.

° More than four in 10 (43%) small businesses surveyed report all of their employees use wireless devices or technologies to work away from the office, a nearly 80% jump from three years ago.

° Despite being a relatively new technology, two-thirds (67%) of small businesses surveyed indicate that they use tablet computers, up from 57% a year ago.

° By the end of 2012, some 50% of small businesses surveyed expect to have all their employees using wireless technologies to work away from the office.

When it comes to smartphones:

° Eighty-five percent of small businesses reported using smartphones for their operations, up from 80% last year and more than double the usage five years ago (42%).

When it comes to 4G devices:

° One-third of smartphones used by small businesses for business purposes are 4G.

° Nearly nine in 10 (86%) of the businesses using 4G smartphones are satisfied with the speed.

° Of those who don’t have 4G devices, more than one-third (35%) report that they expect to purchase 4G smartphones within the next year, and more than half (54%) within the next two years.

— Dennis Sellers