The members-only support section of the .Mac Web site has been updated with an explanation for the recent service outages experienced in the past two weeks (including this morning). “They were the result of equipment failures, and since the equipment vendor has not been able to persuade us that the problem will not occur again, we’ve already begun installing new equipment from a different vendor. We’re completely back up and running now, and no data or mail was lost. We expect the equipment change over to be complete within the next several weeks, and we’ll be working hard to ensure that there are no further issues during that time.”