Netopia Further Enhances Service Delivery Platform

netOctopus 4.1 Achieves New Level of Systems Management

ALAMEDA, Calif., =96 September 23, 2002 — Netopia, Inc. (NASDAQ: NTPA), a
market leader in broadband gateways and service delivery software, today
announced important enhancements to its service delivery platform, with the
availability of netOctopus Enterprise Systems Manager, Version 4.1. This
industry-leading systems management solution offers support for both
Windows and Macintosh operating systems and boasts newly enhanced PC
software recognition, inventory and audit capabilities. In addition, it is
fully updated for Apple’s brand new Jaguar operating system (Mac OS 10.2),

“netOctopus 4.1 renders systems management easy and cost effective,” said
Tom Skoulis, senior vice president and general manager at Netopia. “From
remote software installation, to system configuration and comprehensive
inventories, netOctopus 4.1 dramatically enhances network administration
productivity. Now, with more detailed software, system, manufacturer, model
and vendor stats available at the click of a button, administrators enjoy
easy access to the information they need to make informed and strategic
resource allocation decisions.”

For over a decade, netOctopus has meant “smart systems management” for
multi-platform environments. netOctopus contains cross-platform tools for
easy asset management, streamlined software distribution, and remote
configuration, to reduce the total cost of ownership of networked
computers. A fully scaleable solution, netOctopus 4.1 is equally effective
in a network of ten computers, or in large corporations where hundreds, or
even thousands, of Macintosh and PC computers are managed from a single

This sophisticated system administration program enables network
administrators to “see” every workstation on their network from their
desktop, and then “reach” out to efficiently resolve any issues. In
addition to troubleshooting, netOctopus 4.1 ensures software license
compliance by streamlining software inventories and the deployment of

netOctopus 4.1 is available immediately for evaluation or purchase at or 800-485-5741.

Carriers and service providers interested in learning more about the
benefits of Netopia’s service delivery platform for the broadband market
can visit

About Netopia
Netopia, Inc. develops, markets and supports hardware, software and
services that simplify and enhance the delivery of broadband services to
residential and business-class customers. Netopia’s offerings enable
carriers and broadband service providers to improve their profitability
with feature rich routers and gateways, software that manages to the edge
of the network to reduce costs, and value added services to enhance revenue
generation. Netopia’s broadband gateways are interoperable with all major
central office equipment suppliers, including Advanced Fiber
Communications, Alcatel, Cisco, Copper Mountain Networks, Ericsson, Lucent
Technologies, Nokia, Paradyne, Siemens, and Zhone Technologies. Netopia has
established strategic distribution relationships with leading carriers and
broadband service providers including BellSouth, Comcast, Covad
Communications, EarthLink, Everdream, France Telecom, Hong Kong
Telecom/PCCW, MegaPath Networks, Netifice, SBC Communications, Telecom
Italia and Verizon.

Netopia’s service delivery platform includes the netOctopus suite of
gateway and PC management and customer support software solutions, and the
Web eCommerce server software. netOctopus server software products enable
remote support and centralized management of installed broadband gateways
and end devices, allowing carriers and broadband service providers to
“manage to the edge” of the network. netOctopus Desktop Support and eCare
software enable broadband service providers and enterprises to support
customers by remotely viewing and operating the customer’s desktop computer.

Headquartered in Alameda, Calif., Netopia’s common stock trades on The
Nasdaq Stock Market=AE under the symbol “NTPA.” Further information about
Netopia can be obtained via phone 510-814-5100, fax 510-814-5021, or on the
Web at