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Connect music store an ’embarrassment’ to Sony

Rob Pegoraro of The Washington Post says that Sony’s Connect music store, which was launched on Tuesday, is “an embarrassment to the company that gave the world the Walkman.” Pegoraro calls Sony’s Sonic Stage, the software you must use to download and manage your purchases, “a bloated, bug-ridden beast of a program.” He goes on to compare Sony’s offering to Apple’s iTunes Music Store, pointing out the new features in the recently released version 4.5. “One of these stores has a future, and one of them does not,” Pegoraro writes. “And the difference comes down to nothing more complex than each company’s willingness to learn from experience and listen to customers.”

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