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Macromedia snags support site kudos

Macromedia today announced that it has been named as one of the “Ten Best Web Support Sites of 2003” by the Association of Support Professionals (ASP), an international organization dedicated to the advancement of the technical support profession. The sites were judged based on 25 different criteria including performance, page load times, look and feel, navigation, integration of support resources, and knowledge base queries.

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