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Welcome to Managed Services..! We are pleased and excited to welcome you and your Organization to Managed Services. We are now your I.T. Department, and will provide Technical Support for each User and Device on your Network, as detailed in your Managed Services Agreement. We’ve made it simple to request Support – just send an Email to: (Your Helpdesk Email Address) Or, just ask for the Help Desk at (Your Helpdesk Phone Number). If calling after hours with an Emergency, please dial extension (Your After-Hours Extension), and an On-Call Engineer will be paged immediately. |
Technology Consultants
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Your Managed Services Plan provides you with Unlimited Help Desk/Remote Support during the hours of 8am and 5pm Monday through Friday, excluding Holidays. In addition to providing you with Unlimited Help Desk/Remote Support, we will also monitor your Servers and their Critical Services such as Exchange, SQL Databases, and other specific Line-Of-Business Applications installed on them, along with your Internet Connection and Firewall/Routers 24 hours a day, 7 days a week. Our goal is to minimize your downtime, and this is just one tool that we rely on to achieve this objective. Vendor Management is also included in your Managed Services Plan. We relieve you of the burden of having to manage all of your Vendors, and allow you the ability to focus on running your business. You will be contacted shortly by a Customer Service Representative who will gather the information we will need in order to begin providing this valuable Service to you, and to schedule a visit from our Technical Team so that we can begin configuring your Network for Managed Services. Thank you again for allowing us the opportunity to earn your business. In a short time, I’m sure you’ll agree that you’re adding tremendous value to your Organization through our Managed Services.
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Flat-Rate I.T.
We support and maintain your entire Organization with our revolutionary Flat-Rate I.T. Program - all for a fixed monthly cost.
24x7x365 Network Monitoring
Our Network Monitoring Service never sleeps, and continuously monitors your network to insure maximum uptime. We take action as soon as a problem is detected.
Vendor Management
Quite possibly our most popular cost-saving Service. We manage all of your Vendor relationships, freeing you to focus on running your business. Whether it's an equipment, phone or network problem, we'll manage the issue to resolution.
(Your Company Name Here) takes pride in our ability to assist your Organization with all of your Information Technology and Telecommunications needs. Allow us the opportunity to custom-tailor our Consulting Services to your exact requirements.
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