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OTT video service credential sharing will cost the industry $500 this year

New data from Parks Associates (www.parksassociates.com) finds that OTT [over-the-top] video service credential sharing will cost the industry US$500 million in direct revenues worldwide in 2015. The report shows 6% of U.S. broadband households use an OTT video service that is paid by a person living outside of the household.

“Live-streaming usage has garnered media attention recently, but credential sharing is also a popular form of piracy in the connected world, one that has received varying responses from service providers and content owners,” says Glenn Hower, research analyst, Parks Associates. “Credential sharing has a measurable impact on video services, particularly in the OTT video service area, where young subscribers are active. The impact on OTT video revenues is especially troublesome as OTT providers are investing large sums of money to boost their original content offerings.”

The research finds 20% of OTT users aged 18-24 use an OTT video service paid by someone outside the home, the highest of any age group. Only 10% of OTT subscribers 25-34 admit to this behavior. Previous research found that few respondents expressed guilt or embarrassment over using someone else’s video service credentials.

“While credential sharing predominantly impacts OTT service revenues, the process will affect pay-TV operators in a similar fashion as they develop and deploy their own OTT and TV Everywhere offerings,” Hower says. “The motivation for credential sharing is primarily economic, and a move to consolidate video service subscriptions among family and friends stands to impact digital video services of all types in the near future.”

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