Apple has launched a new social layer, “Answers from the Community,” to its online Apple Store “that taps into the knowledge base of existing device users that supplements the official FAQ already found on most product pages,” according to “AppleInsider” (http://www.appleinsider.com).
In the new section — located at the bottom of most product pages — folks can ask questions to knowledgable device owners or contributors. “Answers from the Community” features a search bar as well as a list of links to the most-asked questions as well as a “popular topics” category. The graphic is from the product page for the MacBook Air.