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International roll-out of iTunes Match faces glitches

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Apparently, Apple’s international roll-out of its iTunes Match service was a premature and refunds are being issued.

With iTunes Match, even songs you’ve imported from CDs can be stored in Apple’s iCloud. You can play them on any iPhone, iPad, iPod touch, Mac, or PC. According to Apple, here’s how it works:

“iTunes determines which songs in your collection are available in the iTunes Store. Any music with a match is automatically added to iCloud for you to listen to anytime, on any device. Since there are more than 20 million songs in the iTunes Store, chances are, your music is already in iCloud. And for the few songs that aren’t, iTunes has to upload only what it can’t match. Which is much faster than starting from scratch. Once your music is in iCloud, you can stream and store it to any of your devices. Even better, all the music iTunes matches plays back from iCloud at 256-Kbps AAC DRM-free quality — even if your original copy was of lower quality.”

However, Apple is telling customers Thursday that beyond Brazil and the U.S., Match “will not function,” reports “Gigaom” (http://macte.ch/Iwp4J). Contacting iTunes Support about an ability to use the service results in a reversal of charges.

— Dennis Sellers

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