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Class action firm investigates claims iPhone 4’s glass prone to scratches, breakage

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Hagens Berman Sobol Shapiro, a class-action firm, is investigating claims that Apple’s iPhone 4 was manufactured with a defective glass casing, making the screen prone to scratches and shattering during normal use.

The investigation was sparked by consumer reports that the phone’s new aluminosilicate glass components scratch easily and shatter when dropped from even small distances. Within the first week of the iPhone 4’s release, some consumers began to express concern that the new glass casing made the device prone to scratches during normal use. Apple, in some instances, charged consumers to repair the broken or scratched glass, media reports contend, according to Hagens Berman.

The firm says it’s investigating these consumer and media complaints to determine if Apple failed to live up to its requirements under a variety of consumer protection laws including its obligation under express warranty. It is also investigating iPhone 4 advertising and marketing materials to determine if Apple deceived consumers by claiming that the iPhone 4 was more durable than previous versions of the iPhone. For more info on the investigation you can go to http://www.hbsslaw.com/AppleiPhone4 .

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