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Japanese authorities to look into complaints about iTunes Store

Japanese authorities will summon Apple officials this week over complaints that its iTunes online store has billed customers for downloads they never made, officials said Monday.

As reported by “AFP” (http://news.yahoo.com/s/afp/20100215/bs_afp/japanusitconsumercompanyinternetapple), in at least 95 cases in Japan involving five major credit card companies, iTunes customers said they had sometimes been charged thousands of dollars, they said.

“We have seen such cases increasing, notably since autumn last year,” said official with Japan’s Consumer Affairs Agency told “AFP”. “The damage in those cases seems to range from a few hundred yen to several hundred thousand yen (from several dollars to several thousand dollars).”

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