FOR IMMEDIATE RELEASE

UPDATEAGENT 8 ELEVATES INTERNET UPDATING SERVICE TO NEW LEVEL OF EXCELLENCE

Five-Mouse-Rated Service Gets Advanced User-Engineering Features

February 29, 2000 [Carlsbad, California] Insider Software today announced
Insider UpdateAgent 8, an all-new version of its five-mouse-rated Macintosh
software update service. The new software adds significant functionality to
the Internet-based service, making the update process simpler and more
intelligent. UpdateAgent 8.0 also includes a new demo version that tells
users exactly what they need to bring their Macintosh systems up-to-date.

SMARTER UPDATING
– An improved scheduling function determines when to automatically launch
updating sessions
– Fuzzy-logic capabilities resolve conflicting version information in
application resource files
– Better handling when user aborts updating session before downloading all
updaters

SMARTER USER INTERFACE
– Presents log of available updaters more clearly and with better defaults
– Displays the associated application’s icon in the information window of
updater files
– Automatically displays an updater file’s information properties when it
is selected
– Unstuffs updaters automatically unless user chooses otherwise
– On-screen help explains all context-sensitive program controls

SMARTER SYSTEM SUPPORT
– Supports Proxy servers with MacOS 8.6 and later
– Delivers updaters for specific to the user’s MacOS version
– Delivers updaters specific to the user’s Macintosh system

USER-ENGINEERING FEATURES MAKE FUNCTIONALITY STRONGER
“This release of UpdateAgent is particularly gratifying for Insider because
it concentrates on real fit-and-finish features,” said Rio Sabadicci,
president of Insider Software. “UpdateAgent 8 adds genuine user-engineering
intelligence to what was already respected by the press and our customers
as a solid, comprehensive product. We’re proud to elevate UpdateAgent to
such a high level of functionality.”

PRICING AND AVAILABILITY
Insider UpdateAgent 8 includes a demo version that displays all files
required to bring a system’s applications up-to-date, and even downloads
Macintosh System updates for free. The full version of UpdateAgent 8
downloads all updaters required by the system and costs $29.95 US for a
full year of Internet-based updates. Both versions are available for
immediate download from Insider’s web site at www.insidersoftware.com. For
more information, users can send mail to agent@insidersoftware.com or call
1-800-700-6340 or +1-760-804-9900.

ABOUT INSIDER UPDATEAGENT
Insider UpdateAgent brings every application and operating system program
on a Macintosh system current with the latest updates released by over
2,000 software vendors. After determining precisely which updaters are
required to bring a system up-to-date, UpdateAgent downloads the updaters
over the Internet or copies them from CDs. The program can run
automatically at regular intervals, maintains the confidentiality of users’
hard drive contents, and provides hot web links to vendors’ web sites.

INDUSTRY PRAISE FOR INSIDER UPDATEAGENT
Insider UpdateAgent’s advanced capabilities have earned it coveted
five-mouse rating from ZDnet and a five-disk rating from MacReview.

SYSTEM REQUIREMENTS
Insider UpdateAgent requires three megabytes of memory to run on the
Macintosh system being updated, as well as whatever disk space is required
to store any relevant updaters.

ABOUT INSIDER SOFTWARE
Insider Software, founded in 1993 and based in Carlsbad, California,
develops and markets software products that make Macintosh computers run
better. In addition to Insider UpdateAgent, Insider also produces Insider
FontAgent 8, the leading font maintenance and repair utility.
Contact:
Rio Sabadicci
Insider Software
760-804-9900
rio@insidersoftware.com