MacOSG: Securely erasing an iPhone/iPod touch (photos)
TweetFollow Us on Twitter

MacOSG: Securely erasing an iPhone/iPod touch (photos)

Research scientist and security expert Jonathan Zdziarski, recently discovered that the iPhone's restore mode still leaves personal data intact after preforming a restoration. Zdziarski writes, "While the restore process takes long enough to make most people assume the "disk" stored in NAND memory is formatted, it actually isn't.

As part of my work on a forensics toolkit for the iPhone, I decided to test whether user data could survive a full restore in iTunes. There have been rumors floating around that the entire NAND is flashed to 0xFF when the device is restored, but this is untrue - this only occurs in a different part of the iPhone (the NOR), but not the NAND. To confirm this theory, I first deleted any backups of my device and then forced the iPhone into recovery mode. From there, I performed a full firmware restore of my iPhone, ensuring that no backups or syncing were performed. I then performed a basic recovery of the raw disk using the forensic toolkit I put together, and analyzed it. What I discovered was that deleted mail, contacts, and pretty much all of my other personal information was still residing in unallocated space on the device. My personal information was safe and sound, and available to anyone with the right skills to recover it.

What does this mean? This means that when you do a restore through iTunes, it is only the equivalent of performing a "Quick Format" on your iPhone. And for those of you who use "Erase all Content and Settings," this has even less of an effect, as it doesn't even destroy the file system. In both cases, all of the personal information that was sitting on the device prior to the erase or restore is still left sitting in the unallocated blocks of the iPhone's NAND memory. To make matters worse, the restore process is likely to restore the original operating system files over the same location as the old ones, meaning very little data is likely to be corrupted at all."

Zdziarski goes on to report, "A verified detective from the Oregon State Police notified me that an out-of-the-box refurbished iPhone he purchased direct from Apple contained recoverable personal data including email, personal photos, and even financial information which he was able to recover using my forensic toolkit. The photos he sent me (see below) included the individual's name, which I've blurred out myself, but if you've ever had to return a defective iPhone, you might recognize this inbox. The more sensitive information hasn't been posted here for obvious reasons.

What you're looking at here is a partial list of the previous customer's files which were recovered from the iPhone's free space, and a screenshot that the iPhone took itself of the user's inbox, browser window, etc. when its user pressed the 'Home' button. Application snapshots are taken every time a program goes into the background to generate the zoom effects built into the device. And yes, the actual email and other personal data was also available."

Inbox
image























Facebook Activity
image
























Facebook Message
image
























Facbeook Profile
image
























Facebook Profile
image























So what can you do to make sure all your information is erased? Here are a few things to try:

1. Change passwords for all mail accounts that are synced to the iPhone or touch.
2. Make sure the device can no longer open the mail accounts.
3. Do an erase/restore of the iPhone or iPod touch, preferably using another computer or at least another account than the one the device was synced with.
4. Sync as many songs/videos of a non-compromising nature and nothing else to the newly restored device as will fit.
5. A good tool I recommend using to fill the drive up with data (songs/videos), is PhoneView. You can directly access the disk on your iPhone to totally fill it up.
6. After you have filled the drive up, do another erase/restore.
7. Repeat steps 4/5 with different content and erase/restore again. The more times you do this, the more times the data will be overwritten, thus having a less chance of recovery.

iPhoneView Utility
image















Final note: If you're having a problem with your iPhone/iPod touch and you are going to have Apple check it out, more than likely they will keep it and replace it with a refurbished unit, so make sure your iPhone/iPod touch is totally erased before you take it in. Oh, and one more thing. If the photos above look like they may be from your previous iPhone, please email us.

Mac Owners Support Group -- aka MacOSG -- was conceived by Dave Merten, the former 'Focus on Mac Support' guide at About.com. Since it's humble beginning as 'G5 Owners Support Group' back in February 2004, MacOSG has become one of the world's fastest-growing online Apple User Groups, dedicated to helping Mac users from all over the globe.

[url=http://www.macosg.com]MacOSG Home[/url] | [url=http://www.macosg.com/group/index.php]Support Forums[/url] | [url=http://macosg.com/group/viewtopic.php?t=78]Become a Member[/url]
[url=http://macosgpodcast.com]MacOSG Podcast[/url] | [url=http://mac611.com/]Mac611 Mobile Mac Support[/url]

Email us: admin AT macosg.com

image"Macsimum News" is a proud supporter of [url=http://planetgumbo.org/]Planet Gumbo[/url], which feeds the hungry. We urge you to help them in their efforts.

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

iFinance 4.3.7 - Comprehensively manage...
iFinance allows you to keep track of your income and spending -- from your lunchbreak coffee to your new car -- in the most convenient and fastest way. Clearly arranged transaction lists of all your... Read more
Microsoft Office 2016 16.9 - Popular pro...
Microsoft Office 2016 - Unmistakably Office, designed for Mac. The new versions of Word, Excel, PowerPoint, Outlook and OneNote provide the best of both worlds for Mac users - the familiar Office... Read more
Pinegrow 4.2 - Mockup and design webpage...
Pinegrow (was Pinegrow Web Designer) is desktop app that lets you mockup and design webpages faster with multi-page editing, CSS and LESS styling, and smart components for Bootstrap, Foundation,... Read more
Little Snitch 4.0.5 - Alerts you about o...
Little Snitch gives you control over your private outgoing data. Track background activity As soon as your computer connects to the Internet, applications often have permission to send any... Read more
Microsoft OneNote 16.9 - Free digital no...
OneNote is your very own digital notebook. With OneNote, you can capture that flash of genius, that moment of inspiration, or that list of errands that's too important to forget. Whether you're at... Read more
1Password 6.8.6 - Powerful password mana...
1Password is a password manager that uniquely brings you both security and convenience. It is the only program that provides anti-phishing protection and goes beyond password management by adding Web... Read more
File Juicer 4.66 - $18.00
File Juicer is a drag-and-drop can opener and data archaeologist. Its specialty is to find and extract images, video, audio, or text from files which are hard to open in other ways. In computer... Read more
DEVONthink Pro 2.9.17 - Knowledge base,...
Save 10% with our exclusive coupon code: MACUPDATE10 DEVONthink Pro is your essential assistant for today's world, where almost everything is digital. From shopping receipts to important research... Read more
GraphicConverter 10.5.4 - $39.95
GraphicConverter is an all-purpose image-editing program that can import 200 different graphic-based formats, edit the image, and export it to any of 80 available file formats. The high-end editing... Read more
SoftRAID 5.6.4 - High-quality RAID manag...
SoftRAID allows you to create and manage disk arrays to increase performance and reliability. SoftRAID allows the user to create and manage RAID 4 and 5 volumes, RAID 1+0, and RAID 1 (Mirror) and... Read more

Latest Forum Discussions

See All

The 7 best games that came out for iPhon...
Well, it's that time of the week. You know what I mean. You know exactly what I mean. It's the time of the week when we take a look at the best games that have landed on the App Store over the past seven days. And there are some real doozies here... | Read more »
Popular MMO Strategy game Lords Mobile i...
Delve into the crowded halls of the Play Store and you’ll find mobile fantasy strategy MMOs-a-plenty. One that’s kicking off the new year in style however is IGG’s Lords Mobile, which has beaten out the fierce competition to receive Google Play’s... | Read more »
Blocky Racing is a funky and fresh new k...
Blocky Racing has zoomed onto the App Store and Google Play this week, bringing with it plenty of classic kart racing shenanigans that will take you straight back to your childhood. If you’ve found yourself hooked on games like Mario Kart or Crash... | Read more »
Cytus II (Games)
Cytus II 1.0.1 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0.1 (iTunes) Description: "Cytus II" is a music rhythm game created by Rayark Games. It's our fourth rhythm game title, following the footsteps of three... | Read more »
JYDGE (Games)
JYDGE 1.0.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0.0 (iTunes) Description: Build your JYDGE. Enter Edenbyrg. Get out alive. JYDGE is a lawful but awful roguehate top-down shooter where you get to build your... | Read more »
Tako Bubble guide - Tips and Tricks to S...
Tako Bubble is a pretty simple and fun puzzler, but the game can get downright devious with its puzzle design. If you insist on not paying for the game and want to manage your lives appropriately, check out these tips so you can avoid getting... | Read more »
Everything about Hero Academy 2 - The co...
It's fair to say we've spent a good deal of time on Hero Academy 2. So much so, that we think we're probably in a really good place to give you some advice about how to get the most out of the game. And in this guide, that's exactly what you're... | Read more »
Everything about Hero Academy 2: Part 3...
In the third part of our Hero Academy 2 guide we're going to take a look at the different modes you can play in the game. We'll explain what you need to do in each of them, and tell you why it's important that you do. [Read more] | Read more »
Everything about Hero Academy 2: Part 2...
In this second part of our guide to Hero Academy 2, we're going to have a look at the different card types that you're going to be using in the game. We'll split them up into different sections too, to make sure you're getting the most information... | Read more »
Everything about Hero Academy 2: Part 1...
So you've started playing Hero Academy 2, and you're feeling a little bit lost. Don't worry, we've got your back. So we've come up with a series of guides that are going to help you get to grips with everything that's going on in the game. [Read... | Read more »

Price Scanner via MacPrices.net

How to find the lowest prices on 2017 Apple M...
Apple has Certified Refurbished 13″ and 15″ 2017 MacBook Pros available for $200 to $420 off the cost of new models. Apple’s refurbished prices are the lowest available for each model from any... Read more
The lowest prices anywhere on Apple 12″ MacBo...
Apple has Certified Refurbished 2017 12″ Retina MacBooks available for $200-$240 off the cost of new models. Apple will include a standard one-year warranty with each MacBook, and shipping is free.... Read more
Apple now offering a full line of Certified R...
Apple is now offering Certified Refurbished 2017 10″ and 12″ iPad Pros for $100-$190 off MSRP, depending on the model. An Apple one-year warranty is included with each model, and shipping is free: –... Read more
27″ iMacs on sale for $100-$130 off MSRP, pay...
B&H Photo has 27″ iMacs on sale for $100-$130 off MSRP. Shipping is free, and B&H charges sales tax for NY & NJ residents only: – 27″ 3.8GHz iMac (MNED2LL/A): $2199 $100 off MSRP – 27″ 3.... Read more
2.8GHz Mac mini on sale for $899, $100 off MS...
B&H Photo has the 2.8GHz Mac mini (model number MGEQ2LL/A) on sale for $899 including free shipping plus NY & NJ sales tax only. Their price is $100 off MSRP. Read more
Apple offers Certified Refurbished iPad minis...
Apple has Certified Refurbished 128GB iPad minis available today for $339 including free shipping. Apple’s standard one-year warranty is included. Their price is $60 off MSRP. Read more
Amazon offers 13″ 256GB MacBook Air for $1049...
Amazon has the 13″ 1.8GHz/256B #Apple #MacBook Air on sale today for $150 off MSRP including free shipping: – 13″ 1.8GHz/256GB MacBook Air (MQD42LL/A): $1049.99, $150 off MSRP Read more
9.7-inch 2017 WiFi iPads on sale starting at...
B&H Photo has 9.7″ 2017 WiFi #Apple #iPads on sale for $30 off MSRP for a limited time. Shipping is free, and pay sales tax in NY & NJ only: – 32GB iPad WiFi: $299, $30 off – 128GB iPad WiFi... Read more
Wednesday deal: 13″ MacBook Pros for $100-$15...
B&H Photo has 13″ #Apple #MacBook Pros on sale for up to $100-$150 off MSRP. Shipping is free, and B&H charges sales tax for NY & NJ residents only: – 13-inch 2.3GHz/128GB Space Gray... Read more
Apple now offering Certified Refurbished 2017...
Apple has Certified Refurbished 9.7″ WiFi iPads available for $50-$80 off the cost of new models. An Apple one-year warranty is included with each iPad, and shipping is free: – 9″ 32GB WiFi iPad: $... Read more

Jobs Board

*Apple* Solutions Consultant - Apple (United...
# Apple Solutions Consultant Job Number: 113384559 Brandon, Florida, United States Posted: 10-Jan-2018 Weekly Hours: 40.00 **Job Summary** Are you passionate about Read more
Art Director, *Apple* Music + Beats1 Market...
# Art Director, Apple Music + Beats1 Marketing Design Job Number: 113258081 Santa Clara Valley, California, United States Posted: 05-Jan-2018 Weekly Hours: 40.00 Read more
*Apple* Pay & Wallet Engineering Manager...
# Apple Pay & Wallet Engineering Manager, Apple Watch Job Number: 83769531 Santa Clara Valley, California, United States Posted: 06-Nov-2017 Weekly Hours: 40.00 Read more
UI Tools and Automation Engineer, *Apple* M...
# UI Tools and Automation Engineer, Apple Media Products Job Number: 113136387 Santa Clara Valley, California, United States Posted: 11-Jan-2018 Weekly Hours: 40.00 Read more
Senior Product Architect, *Apple* Pay - App...
# Senior Product Architect, Apple Pay Job Number: 58046427 Santa Clara Valley, California, United States Posted: 04-Jan-2018 Weekly Hours: **Job Summary** Apple , Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.