How to recover lost or stolen Apple products (video)
TweetFollow Us on Twitter

How to recover lost or stolen Apple products (video)

Be proactive and give your Apple products 'Macsimum Security.'

To set an example, let's start with buying an iPhone. The first thing you want to do is write down the iPhone's serial and IMEI numbers, and keep those together with your sales receipt. You will need this information to give to law enforcement and AT&T if the iPhone is ever lost or stolen. The same goes for any other Apple products. Keep the sales receipts and serial numbers in a safe place.

Next, you want to consider buying insurance to cover theft and accidental danage. Below are some options:

1. Contact your auto, renters' or homeowners' insurance agent. Often riders can be added for around $25.00 a year on an existing policy.

2. Consider buying the iPhone and other products with a credit card. They often include credit card purchase protection.

American Express Gold Rewards Card generally includes the following protections:

• Purchase Protection Plan: The Purchase Protection Plan will repair or replace illegible items, or reimburse the amount you charged to the Card for covered items, up to $1000 per Occurrence, if they are stolen or accidentally damaged up to 90 days from the date of purchase.

• Buyer’s Assurance Plan: The Buyer’s Assurance Plan extends the terms of the original manufacturer’s warranty on covered items, up to one additional year on warranties of five years or less that are eligible in the U.S., when the entire amount was charged to your Card.

With Visa’s purchase security, “virtually everything” you purchase with your covered Visa card is protected in case of theft or damage for the first 90 days from the date of purchase. The plan allows you to replace or repair your purchases, get reimbursed for eligible items, and file claims online. Note that there is a $500 per claim maximum. MasterCard also offers a similar 90-day program.

Most credit card companies also include extension of the standard manufacturer’s warranty. Contact your issuer for details, and be sure to explicitly ask for coverage of the iPhone based on price and other details.

What about AppleCare, you ask? Well, unfortunately AppleCare does not cover theft or accidental damage. You may want to give Apple some feedback to add that to AppleCare.

3. You can purchase an insurance policy here for $100.00 a year with a $100.00 deductible.

4. If you live in the United Kingdom, you can buy an iPhone insurance plan here for £5.88 a month.

'Macsimum Security' tips.

1. Turn on the iPhone's passcode feature. The thief will not be able to get inside the iPhone without the passcode.

2. Don't store any sensitive information on your iPhone. According to law enforcement, thieves don't steal them to use them. They're looking for account passwords, charge card information and online banking info. NEVER set auto fill, or embed your ID, passwords or account numbers. Always key those in on the fly when accessing sensitive data. Better yet, DO NOT USE your iPhone for those purposes! With WiFi packet sniffers, lurking crooks can grab your transactions on-the-fly. Read "Securing your iPhone's traffic."

3. StuffBak is a service that makes it easy for you to confidentially link important mobile assets to an international 24/7/365 recovery network. When a StuffBak-labeled item is found, the registered owner is immediately contacted by phone and email. StuffBak facilitates a speedy recovery and always thanks the finder.

4. Do not set your Apple laptop to automatically login to your account at startup. Use a password.

5. Install theft deterrent software on laptops. Below are a few to consider.

• iAlertU
• Undercover
• LoJack for Laptops
• Bak2U
• Unlose.it / Stolen iPod
• GadgetTrak
• MultiAlarm
• Mac PhoneHome
• Turn your MacBook's iSight into a FTP backed up security camera

Steps to recover lost or stolen Apple products.

As of now, Apple offers little help in helping you recover lost or stolen products. Apple states in this Knowledge Base document, "Apple does not have a formal flagging process for reporting stolen property. If you have lost or found an Apple product, please contact your local law enforcement agency to report it."

So if your iPhone or Apple product is stolen, try these tips to recover it:

1. Contact your local law enforcement agency and report it stolen. You will need the sales receipt, serial number, and in the case of a lost or stolen iPhone, the IMEI number I referred to earlier. Keep all records of the police report and any follow-up information. You can claim it on your income taxes as stolen property.

2. With a lost or stolen iPhone, call AT&T's Fraud Department (1-877-844-5584) right away and report it. Give them a copy of the police report and request that they inform you when your iPhone is trying to be activated by someone else. They may be able to track any activity through iTunes.

3. Report your iPhone or Apple product to these stolen equipment databases. You can even search some of the databases for your product.

• PowerMax Stolen Equipment Search
• PowerMax Stolen Equipment Report
• Stolen 911 (video)
• JustStolen.net
• just-stolen.com
• The Stolen iPod

4. Macsimum News reader Jason suggests, "Remember that one of the first things to do is contact your ISP and ASP (if applicable). Because most service providers have recent logs, they can track where a machine tries to login, and that gives you power when trying to track down and recover a given device. Also, do not be afraid to contact the local service providers, as many will keep lists of machine’s serial numbers that have been stolen."

Unfortunately, the odds of recovering a stolen Apple product are slim, but Apple is working to change that. They have applied for a 'Protecting electronic devices from extended unauthorized use' patent. You can hear all about it in the Dateline NBC video below.

Patent Drawing
image













Dateline NBC 'To Catch an i-Jacker' Video



image




















Part 1: iPod leaves digital breadcrumbs (5:14)
Part 2: Unattended iPods keep disappearing (9:51)
Part 3: Kid takes iPod – and it gets stolen (7:28)
Part 4: Teen credits stolen iPod to cruel world (7:38)
Part 5: How much does Apple care? (6:15)
Part 6: Apple applies for theft deterrent patent (4:17)

(You can also view this video on an iPhone or iPod. Just control-click on the links, save them to your hard drive, drag them to your iTunes library and sync them to your iPhone or iPod.)

Video courtesy of Dateline NBC

image"Macsimum News" is a proud supporter of [url=http://planetgumbo.org/]Planet Gumbo[/url], which feeds the hungry. We urge you to help them in their efforts.

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Live Home 3D Pro 3.2.2 - $69.99
Live Home 3D Pro, a successor of Live Interior 3D, is the powerful yet intuitive home design software that lets you build the house of your dreams right on your Mac. It has every feature of Live Home... Read more
FileZilla 3.27.0.1 - Fast and reliable F...
FileZilla (ported from Windows) is a fast and reliable FTP client and server with lots of useful features and an intuitive interface. Version 3.27.0.1: MSW: Add misssing file to .zip binary package... Read more
Spotify 1.0.59.395. - Stream music, crea...
Spotify is a streaming music service that gives you on-demand access to millions of songs. Whether you like driving rock, silky R&B, or grandiose classical music, Spotify's massive catalogue puts... Read more
Sierra Cache Cleaner 11.0.6 - Clear cach...
Sierra Cache Cleaner is an award-winning general purpose tool for macOS X. SCC makes system maintenance simple with an easy point-and-click interface to many macOS X functions. Novice and expert... Read more
DiskCatalogMaker 7.1.2 - Catalog your di...
DiskCatalogMaker is a simple disk management tool which catalogs disks. Simple, light-weight, and fast Finder-like intuitive look and feel Super-fast search algorithm Can compress catalog data for... Read more
Live Home 3D Pro 3.1.2 - $69.99
Live Home 3D Pro, a successor of Live Interior 3D, is the powerful yet intuitive home design software that lets you build the house of your dreams right on your Mac. It has every feature of Live Home... Read more
Deeper 2.2.1 - Enable hidden features in...
Deeper is a personalization utility for macOS which allows you to enable and disable the hidden functions of the Finder, Dock, QuickTime, Safari, iTunes, login window, Spotlight, and many of Apple's... Read more
Pinegrow 3.04 - Mockup and design webpag...
Pinegrow (was Pinegrow Web Designer) is desktop app that lets you mockup and design webpages faster with multi-page editing, CSS and LESS styling, and smart components for Bootstrap, Foundation,... Read more
Deeper 2.2.1 - Enable hidden features in...
Deeper is a personalization utility for macOS which allows you to enable and disable the hidden functions of the Finder, Dock, QuickTime, Safari, iTunes, login window, Spotlight, and many of Apple's... Read more
Spotify 1.0.59.395. - Stream music, crea...
Spotify is a streaming music service that gives you on-demand access to millions of songs. Whether you like driving rock, silky R&B, or grandiose classical music, Spotify's massive catalogue puts... Read more

Latest Forum Discussions

See All

The best deals on the App Store this wee...
There are quite a few truly superb games on sale on the App Store this week. If you haven't played some of these, many of which are true classics, now's the time to jump on the bandwagon. Here are the deals you need to know about. [Read more] | Read more »
Realpolitiks Mobile (Games)
Realpolitiks Mobile 1.0 Device: iOS Universal Category: Games Price: $5.99, Version: 1.0 (iTunes) Description: PLEASE NOTE: The game might not work properly on discontinued 1GB of RAM devices (iPhone 5s, iPhone 6, iPhone 6 Plus, iPad... | Read more »
Layton’s Mystery Journey (Games)
Layton’s Mystery Journey 1.0.0 Device: iOS Universal Category: Games Price: $15.99, Version: 1.0.0 (iTunes) Description: THE MUCH-LOVED LAYTON SERIES IS BACK WITH A 10TH ANNIVERSARY INSTALLMENT! Developed by LEVEL-5, LAYTON’S... | Read more »
Full Throttle Remastered (Games)
Full Throttle Remastered 1.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0 (iTunes) Description: Originally released by LucasArts in 1995, Full Throttle is a classic graphic adventure game from industry legend Tim... | Read more »
Stunning shooter Morphite gets a new tra...
Morphite is officially landing on iOS in September. The game looks like the space shooter we've been needing on mobile, and we're going to see if it fits the bill quite shortly. The game's a collaborative effort between Blowfish Studios, We're Five... | Read more »
Layton's Mystery Journey arrives to...
As you might recall, Layton's Mystery Journey is headed to iOS and Android -- tomorrow! To celebrate the impending launch, Level-5's released a new trailer, complete with an adorable hamster. [Read more] | Read more »
Sidewords (Games)
Sidewords 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: Grab a cup of coffee and relax with Sidewords. Sidewords is part logic puzzle, part word game, all original. No timers. No... | Read more »
Noodlecake Games' 'Leap On!...
Noodlecake Games is always good for some light-hearted arcade fun, and its latest project, Leap On! could carry on that tradition. It's a bit like high stakes tetherball in a way. Your job is to guide a cute little blob around a series of floating... | Read more »
RuneScape goes mobile later this year
Yes, RuneScape still exists. In fact, it's coming to iOS and Android in just a few short months. Jagex, creators of the hit fantasy MMORPG of yesteryear, is releasing RuneScape Mobile and Old School RuneScape for mobile devices, complete with... | Read more »
Crash of Cars wants you to capture the c...
Crash of Cars is going full on medieval in its latest update, introducing castles and all manner of new cars and skins fresh from the Dark Ages. The update introduces a new castle-themed map (complete with catapults) and a gladiator-style battle... | Read more »

Price Scanner via MacPrices.net

Save or Share
FotoJet Designer, is a simple but powerful new graphic design apps available on both Mac and Windows. With FotoJet Designer’s 900+ templates, thousands of resources, and powerful editing tools you... Read more
Logo Maker Shop iOS App Lets Businesses Get C...
A newly released app is designed to help business owners to get creative with their branding by designing their own logos. With more than 1,000 editable templates, Logo Maker Shop 1.0 provides the... Read more
Sale! New 15-inch MacBook Pros for up to $150...
Amazon has the new 2017 15″ MacBook Pros on sale for up to $150 off MSRP including free shipping: – 15″ 2.8GHz MacBook Pro Space Gray: $2249 $150 off MSRP – 15″ 2.89Hz MacBook Pro Space Gray: $2779 $... Read more
DEVONthink To Go 2.1.7 For iOS Brings Usabili...
DEVONtechnologies has updated DEVONthink To Go, the iOS companion to DEVONthink for Mac, with enhancements and bug fixes. Version 2.1.7 adds an option to clear the Global Inbox and makes the grid... Read more
15-inch 2.2GHz Retina MacBook Pro, Apple refu...
Apple has Certified Refurbished 2015 15″ 2.2GHz Retina MacBook Pros available for $1699. That’s $300 off MSRP, and it’s the lowest price available for a 15″ MacBook Pro. An Apple one-year warranty is... Read more
13-inch 2.3GHz Silver MacBook Pro on sale for...
B&H Photo has the new 2017 13″ 2.3GHz/256GB Silver MacBook Pro (MPXU2LL/A) on sale for $1399 including free shipping plus NY & NJ sales tax only. Their price is $100 off MSRP. Read more
Apple Tackles Distracted Driving With iOS 11...
One of the most important new features coming in iOS 11 is Do Not Disturb while driving, intended to help drivers stay more focused on the road. With Do Not Disturb while driving, your iPhone can... Read more
iMazing Mini for Mac: Free Automatic and Priv...
Geneva, Switzerland-based indie developer DigiDNA has released iMazing Mini, their free macOS utility designed to automatically back up iOS devices over any local Wi-Fi network. The app offers users... Read more
Clearance 2016 13-inch MacBook Airs, Apple re...
Apple dropped prices recently on Certified Refurbished 2016 13″ MacBook Airs, with models now available starting at $809. An Apple one-year warranty is included with each MacBook, and shipping is... Read more
9.7-inch 2017 iPads available for $299, save...
B&H Photo has 2017 9.7″ 32GB WiFi iPads on sale for $30 off MSRP for a limited time. Shipping is free, and pay sales tax in NY & NJ only: – 32GB iPad WiFi: $299, $30 off Read more

Jobs Board

*Apple* Retail - Multiple Positions - Apple...
SalesSpecialist - Retail Customer Service and SalesTransform Apple Store visitors into loyal Apple customers. When customers enter the store, you're also the Read more
*Apple* Retail - Multiple Positions - Apple...
SalesSpecialist - Retail Customer Service and SalesTransform Apple Store visitors into loyal Apple customers. When customers enter the store, you're also the Read more
Senior Payments Architect - *Apple* Pay - A...
Changing the world is all in a day's work at Apple . If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more Read more
Frameworks Engineering Manager, *Apple* Wat...
Frameworks Engineering Manager, Apple Watch Job Number: 41632321 Santa Clara Valley, California, United States Posted: Jun. 15, 2017 Weekly Hours: 40.00 Job Summary Read more
Manager, *Apple* Media Products - Apple Inc...
Job Summary The Apple Media Products Discovery, Fraud and Abuse team is responsible for protecting the integrity of Apple services. As a manager of the team, you Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.