How to recover lost or stolen Apple products (video)
TweetFollow Us on Twitter

How to recover lost or stolen Apple products (video)

Be proactive and give your Apple products 'Macsimum Security.'

To set an example, let's start with buying an iPhone. The first thing you want to do is write down the iPhone's serial and IMEI numbers, and keep those together with your sales receipt. You will need this information to give to law enforcement and AT&T if the iPhone is ever lost or stolen. The same goes for any other Apple products. Keep the sales receipts and serial numbers in a safe place.

Next, you want to consider buying insurance to cover theft and accidental danage. Below are some options:

1. Contact your auto, renters' or homeowners' insurance agent. Often riders can be added for around $25.00 a year on an existing policy.

2. Consider buying the iPhone and other products with a credit card. They often include credit card purchase protection.

American Express Gold Rewards Card generally includes the following protections:

• Purchase Protection Plan: The Purchase Protection Plan will repair or replace illegible items, or reimburse the amount you charged to the Card for covered items, up to $1000 per Occurrence, if they are stolen or accidentally damaged up to 90 days from the date of purchase.

• Buyer’s Assurance Plan: The Buyer’s Assurance Plan extends the terms of the original manufacturer’s warranty on covered items, up to one additional year on warranties of five years or less that are eligible in the U.S., when the entire amount was charged to your Card.

With Visa’s purchase security, “virtually everything” you purchase with your covered Visa card is protected in case of theft or damage for the first 90 days from the date of purchase. The plan allows you to replace or repair your purchases, get reimbursed for eligible items, and file claims online. Note that there is a $500 per claim maximum. MasterCard also offers a similar 90-day program.

Most credit card companies also include extension of the standard manufacturer’s warranty. Contact your issuer for details, and be sure to explicitly ask for coverage of the iPhone based on price and other details.

What about AppleCare, you ask? Well, unfortunately AppleCare does not cover theft or accidental damage. You may want to give Apple some feedback to add that to AppleCare.

3. You can purchase an insurance policy here for $100.00 a year with a $100.00 deductible.

4. If you live in the United Kingdom, you can buy an iPhone insurance plan here for £5.88 a month.

'Macsimum Security' tips.

1. Turn on the iPhone's passcode feature. The thief will not be able to get inside the iPhone without the passcode.

2. Don't store any sensitive information on your iPhone. According to law enforcement, thieves don't steal them to use them. They're looking for account passwords, charge card information and online banking info. NEVER set auto fill, or embed your ID, passwords or account numbers. Always key those in on the fly when accessing sensitive data. Better yet, DO NOT USE your iPhone for those purposes! With WiFi packet sniffers, lurking crooks can grab your transactions on-the-fly. Read "Securing your iPhone's traffic."

3. StuffBak is a service that makes it easy for you to confidentially link important mobile assets to an international 24/7/365 recovery network. When a StuffBak-labeled item is found, the registered owner is immediately contacted by phone and email. StuffBak facilitates a speedy recovery and always thanks the finder.

4. Do not set your Apple laptop to automatically login to your account at startup. Use a password.

5. Install theft deterrent software on laptops. Below are a few to consider.

• iAlertU
• Undercover
• LoJack for Laptops
• Bak2U
• Unlose.it / Stolen iPod
• GadgetTrak
• MultiAlarm
• Mac PhoneHome
• Turn your MacBook's iSight into a FTP backed up security camera

Steps to recover lost or stolen Apple products.

As of now, Apple offers little help in helping you recover lost or stolen products. Apple states in this Knowledge Base document, "Apple does not have a formal flagging process for reporting stolen property. If you have lost or found an Apple product, please contact your local law enforcement agency to report it."

So if your iPhone or Apple product is stolen, try these tips to recover it:

1. Contact your local law enforcement agency and report it stolen. You will need the sales receipt, serial number, and in the case of a lost or stolen iPhone, the IMEI number I referred to earlier. Keep all records of the police report and any follow-up information. You can claim it on your income taxes as stolen property.

2. With a lost or stolen iPhone, call AT&T's Fraud Department (1-877-844-5584) right away and report it. Give them a copy of the police report and request that they inform you when your iPhone is trying to be activated by someone else. They may be able to track any activity through iTunes.

3. Report your iPhone or Apple product to these stolen equipment databases. You can even search some of the databases for your product.

• PowerMax Stolen Equipment Search
• PowerMax Stolen Equipment Report
• Stolen 911 (video)
• JustStolen.net
• just-stolen.com
• The Stolen iPod

4. Macsimum News reader Jason suggests, "Remember that one of the first things to do is contact your ISP and ASP (if applicable). Because most service providers have recent logs, they can track where a machine tries to login, and that gives you power when trying to track down and recover a given device. Also, do not be afraid to contact the local service providers, as many will keep lists of machine’s serial numbers that have been stolen."

Unfortunately, the odds of recovering a stolen Apple product are slim, but Apple is working to change that. They have applied for a 'Protecting electronic devices from extended unauthorized use' patent. You can hear all about it in the Dateline NBC video below.

Patent Drawing
image













Dateline NBC 'To Catch an i-Jacker' Video



image




















Part 1: iPod leaves digital breadcrumbs (5:14)
Part 2: Unattended iPods keep disappearing (9:51)
Part 3: Kid takes iPod – and it gets stolen (7:28)
Part 4: Teen credits stolen iPod to cruel world (7:38)
Part 5: How much does Apple care? (6:15)
Part 6: Apple applies for theft deterrent patent (4:17)

(You can also view this video on an iPhone or iPod. Just control-click on the links, save them to your hard drive, drag them to your iTunes library and sync them to your iPhone or iPod.)

Video courtesy of Dateline NBC

image"Macsimum News" is a proud supporter of [url=http://planetgumbo.org/]Planet Gumbo[/url], which feeds the hungry. We urge you to help them in their efforts.

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Safari Technology Preview 10.1 - The new...
Safari Technology Preview contains the most recent additions and improvements to WebKit and the latest advances in Safari web technologies. And once installed, you will receive notifications of... Read more
TunnelBear 3.0.8 - Subscription-based pr...
TunnelBear is a subscription-based virtual private network (VPN) service and companion app, enabling you to browse the internet privately and securely. Features Browse privately - Secure your data... Read more
NeoFinder 7.0 - Catalog your external me...
NeoFinder (formerly CDFinder) rapidly organizes your data, either on external or internal disks, or any other volumes. It catalogs all your data, so you stay in control of your data archive or disk... Read more
Coda 2.6 - One-window Web development su...
Coda is a powerful Web editor that puts everything in one place. An editor. Terminal. CSS. Files. With Coda 2, we went beyond expectations. With loads of new, much-requested features, a few surprises... Read more
File Juicer 4.51 - Extract images, video...
File Juicer is a drag-and-drop can opener and data archaeologist. Its specialty is to find and extract images, video, audio, or text from files which are hard to open in other ways. In computer... Read more
PDFpenPro 8.3 - $124.95
PDFpenPro allows users to edit PDF's easily. Add text, images and signatures. Fill out PDF forms. Merge or split PDF documents. Reorder and delete pages. Create fillable forms and tables of content... Read more
PDFpen 8.3 - $74.95
PDFpen allows users to easily edit PDF's. Add text, images and signatures. Fill out PDF forms. Merge or split PDF documents. Reorder and delete pages. Even correct text and edit graphics! Features... Read more
BetterTouchTool 1.963 - Customize Multi-...
BetterTouchTool adds many new, fully customizable gestures to the Magic Mouse, Multi-Touch MacBook trackpad, and Magic Trackpad. These gestures are customizable: Magic Mouse: Pinch in / out (zoom... Read more
iFFmpeg 6.2.2 - Convert multimedia files...
iFFmpeg is a comprehensive media tool to convert movie, audio and media files between formats. The FFmpeg command line instructions can be very hard to master/understand, so iFFmpeg does all the hard... Read more
ForeverSave 2.1.6 - Universal auto-save...
ForeverSave auto-saves all documents you're working on while simultaneously doing backup versioning in the background. Lost data can be quickly restored at any time. Define your preferred time... Read more

Latest Forum Discussions

See All

Clash of Clans is getting its own animat...
Riding on its unending wave of fame and success, Clash of Clans is getting an animated web series based on its Clash-A-Rama animated shorts.As opposed to the current shorts' 60 second run time, the new and improved Clash-A-Rama will be comprised of... | Read more »
Leaks hint at Pokémon GO and Starbucks C...
Leaked images from a hub for Starbucks employees suggests that a big Pokémon GO event with the coffee giant could begin this very week. The images appeared on Reddit and hint at some exciting new things to come for Niantic's smash hit game. | Read more »
Silent Depth Submarine Simulation (Game...
Silent Depth Submarine Simulation 1.0 Device: iOS Universal Category: Games Price: $7.99, Version: 1.0 (iTunes) Description: | Read more »
Enneas Saga lets you lead your own demon...
Defend the land of Enneas Continent from the forces of evil in the new fantasy MMORPG from Lyto Mobi: Enneas Saga. Can’t wait? No problem. It’s available to download now on Android devices. | Read more »
Great zombie games in the spirit of Dead...
Dead Rising 4 arrives tomorrow, giving enthusiasts a fresh chance to take selfies with zombies and get up to other ridiculous end-of-the-world shenanigans. To really get into the spirit of things, we've gone and gathered the best zombie games that... | Read more »
Amateur Surgeon 4 Guide: Advanced tips a...
Amateur Surgeon 4 is still tackling the competition at the top of the App Store charts, so if you haven't tried it out yet, you should probably do that right away. If you've been at it for a while, though, perhaps you're ready to start expanding... | Read more »
Amateur Surgeon 4 Guide: Become the worl...
It's time to wield your trusty pizza cutter again, as Amateur Surgeon has returned with a whole fresh set of challenges (and some old, familiar ones, too). Starting anew isn't easy, especially when all you have at your disposal is a lighter, the... | Read more »
Le Parker: Sous Chef Extraordinaire (Ga...
Le Parker: Sous Chef Extraordinaire 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: | Read more »
Telltale Games really is working on a Gu...
Telltale Games' next episodic adventure is indeed Guardians of the Galaxy. A document tied to the voice actors strike suggested that the project was in the work, but now we have direct confirmation following an announcement at the Game Awards that... | Read more »
Amateur Surgeon returns to iOS and Andro...
Amateur Surgeon and its two sequels disappeared from the App Store some time and it was sad days for all. But now, just in time for the holidays, the Adult Swim favorite makes its joyous return in the shape of Amateur Surgeon 4, a remake with... | Read more »

Price Scanner via MacPrices.net

Twenty-Five Years Of Apple Laptops – A person...
Among many other things, the often tumultuous 16th year of the new century marked the 25th anniversary of Apple laptop computers, not counting the optimistically named 16-pound Mac Portable of 1989.... Read more
Landlordy iOS App Adds Support For Appliances...
Riga, Latvia based E-protect SIA is releasing major update (version 1.8) to its Landlordy app for managing rental business financials on the go. Landlordy is iPhone and iPad app designed for self-... Read more
Holiday sale, Apple iMacs for up to $200 off...
B&H Photo has 21″ and 27″ Apple iMacs on sale for up to $200 off MSRP including free shipping plus NY sales tax only: - 27″ 3.3GHz iMac 5K: $2099 $200 off MSRP - 27″ 3.2GHz/1TB Fusion iMac 5K: $... Read more
Holiday sale: Mac minis for $50 to $100 off M...
B&H Photo has Mac minis on sale for up to $100 off MSRP free shipping plus NY sales tax only: - 1.4GHz Mac mini: $449 $50 off MSRP - 2.6GHz Mac mini: $629 $70 off MSRP - 2.8GHz Mac mini: $899 $... Read more
Mac Pros on sale for up to $300 off MSRP, ref...
B&H Photo has Mac Pros on sale for up to $300 off MSRP. Shipping is free, and B&H charges sales tax in NY only: - 3.7GHz 4-core Mac Pro: $2799, $200 off MSRP - 3.5GHz 6-core Mac Pro: $3699, $... Read more
12-inch WiFi Apple iPad Pros on sale for up t...
B&H Photo has 12″ WiFi Apple iPad Pros on sale for up to $50 off MSRP, each including free shipping. B&H charges sales tax in NY only: - 12″ Space Gray 32GB WiFi iPad Pro: $749 $50 off MSRP... Read more
9-inch Apple WiFi iPad Pros on sale for $20-$...
B&H Photo has 9.7″ Apple WiFi iPad Pros on sale for $20-$50 off MSRP, each including free shipping. B&H charges sales tax in NY only: - 9″ Space Gray 256GB WiFi iPad Pro: $779.95 $20 off MSRP... Read more
Apple refurbished 2015 15-inch MacBook Pros a...
Apple has Certified Refurbished 2015 15″ Retina MacBook Pros available starting at $1699. An Apple one-year warranty is included with each model, and shipping is free: - 15″ 2.2GHz Retina MacBook Pro... Read more
Back in stock! 13-inch 2.7GHz Retina MacBook...
Apple has Apple Certified Refurbished 2015 13″ 2.7GHz/128GB Retina MacBook Pros (MF839LL/A) available again for $1099 including free shipping. That’s $200 off MSRP, and it’s the lowest price... Read more
Slate Tablet Market Share to Fall Below 75% i...
After two years of decline, the tablet market is showing signs of new life as productivity trumps entertainment, and tablets become cost-effective computing devices for both entertainment and... Read more

Jobs Board

*Apple* Products Tester Needed - Apple (Unit...
…we therefore look forward to put out products to quality test for durability. Apple leads the digital music revolution with its iPods and iTunes online store, Read more
SW Engineer *Apple* TV Frameworks - Apple I...
The Apple TV team is looking for a software...create features that reflect the look and feel of Apple TV. Description: Were looking for someone who is Read more
Hardware Design Validation Engineer - *Apple...
The Apple Watch team is looking for a Hardware Design Validation Engineer. This person will be part of the Apple Watch hardware team with responsibilities for Read more
*Apple* Retail - Multiple Positions - Apple,...
Job Description: Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the store, Read more
Lead *Apple* Solutions Consultant - Apple (...
# Lead Apple Solutions Consultant Job Number: 53586123 Pittsburgh, Pennsylvania, United States Posted: Nov. 28, 2016 Weekly Hours: 40.00 **Job Summary** The Lead ASC Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.