TweetFollow Us on Twitter

March 94 - Editor's Letter

Editor's Letter

CAROLINE ROSE

[IMAGE 002-003_Editorial_rev1.GIF]

Dear Readers,

We're excited to bring you, in this issue, develop's first Newton article. Even if you're not set up for Newton development, you may find this article of interest. But it's the article on zooming windows that inspired this editorial. The subject is user interface annoyances: those cases where the application doesn't quite do what the user expects it to -- as when a window zooms to an odd location -- and the user has to adjust for it. So what's the big deal? Well, it all adds up. Over time, the harm to the user from compensating for these problems can be physical as well as mental. You'll end up with a customer who is suffering in more ways than one.

As Joan Stigliani puts it in her forthcoming book, High-Tech Health: The Computer User's Survival Guide: "Software can make you work hard and contribute to overuse if it requires a lot of mouse use -- clicking and dragging, scrolling, moving the cursor back and forth across the screen -- or a lot of complex key sequences or excessive keying. Software that is difficult or frustrating to use can increase stress and tension." This especially struck a chord with me, since I suffer from tendinitis caused by excessive keying and mousing. So I'm going to take advantage of this opportunity to vent my frustration (isn't that what editorials are for?). Mainly, I hope to have at least some small influence on how you design the interface for your applications in the future.

Why do so many applications lack common sense? Why, for example, shouldn't Print or Save work on my frontmost document even if the active window happens to be a dialog box? Why can't I just type Command-F followed by text to be found rather than first have to select the text that the application (for some odd reason) didn't choose to highlight in the Find dialog? Why, even on my two-page monitor, do I have to resize a teeny window for every piece of e-mail I receive, or read a mere eight lines at a time, scrolling repeatedly (excessively) to get to the end? Why, when I cut a double-clicked word and then paste it, do so few applications add spaces intelligently?

The list of user interface superfluities goes on and on; these are only the problems I encounter most frequently each day. Please, give my hands (and my mind) a break! If I may make a few suggestions:

  • Don't blindly follow what other applications have done: maybe they didn't think it through well enough. There's a place for guidelines and precedents, but don't totally disregard common sense.
  • Use the application yourself for real tasks until you're blue in the face. Be honest; what bugs you about it? Your users will be even less tolerant.
  • Do extensive user testing before first ship, of course -- but even after you ship, solicit feedback and incorporate it into the next release. Be sure to get feedback from experienced users, not just first-timers.
  • Beware of creeping featurism: fix problems your testers or customers have with current features before adding new ones.

These suggestions are based on my own experience as the user manual writer and ad hoc product manager for the first version of the WriteNow application. John Anderson, one of the authors of WriteNow, says he thinks interface problems stem from software being too hard to write (something his next product will address) and from the related problem of software teams being too large. With many specialized programmers on a project, no one person focuses on the overall picture well enough to make the requisite intelligent decisions about the interface. Given a large team, a good product manager can make all the difference in the world. Look for someone both knowledgeable about the market and able to grasp the technical issues. As I noted about technical writing in an earlier editorial, product management isn't a job that just any smart person can do, or that CEOs or VPs should tackle in their spare time.

So I guess the moral is that more is not always better -- not when it comes to features in an application or programmers on a project, and certainly not when it comes to keystrokes and mouse clicks in an interface. Please, keep it clean.

Caroline Rose Editor

CAROLINE ROSE (AppleLink CROSE) started writing and programming at a company called Tymshare, where she thought at first that the terminal was the computer. (She was stunned to learn it occupied a huge room in another building.) By the time computers were the size of terminals, Caroline was on her way to Apple to write Inside Macintosh. She digressed to spend five years at NeXT, where she managed the Publications group, but returned to the Apple fold to edit develop. Caroline owes her love of the printed word to her father, who worked for the New York Daily News for over 50 years. There was no greater thrill as a child than to go to the office with him and see the copy desks, darkrooms, printing presses -- and, of course, the editors. She'd like to take this opportunity to say thanks, Dad, and Happy 85th Birthday!*

SUBSCRIPTION INFORMATION Subscriptions to develop are available through APDA (see inside back cover for APDA information), or you can use the subscription card in the back of this issue. Please address all subscription-related inquiries to develop, Apple Computer, Inc., P.O. Box 531, Mt. Morris, IL 61054 (or AppleLink DEV.SUBS). *

BACK ISSUESFor information about back issues of develop and how to obtain them, see the last page of this issue. Back issues are also on the develop Bookmark CD and the Developer CD Series disc.*

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Adobe Audition CC 2018 11.0.1 - Professi...
Audition CC 2018 is available as part of Adobe Creative Cloud for as little as $19.99/month (or $9.99/month if you're a previous Audition customer). Adobe Audition CC 2018 empowers you to create and... Read more
Adobe After Effects CC 2018 15.0.1 - Cre...
After Effects CC 2018 is available as part of Adobe Creative Cloud for as little as $19.99/month (or $9.99/month if you're a previous After Effects customer). The new, more connected After Effects CC... Read more
Adobe Premiere Pro CC 2018 12.0.1 - Digi...
Premiere Pro CC 2018 is available as part of Adobe Creative Cloud for as little as $19.99/month (or $9.99/month if you're a previous Premiere Pro customer). Adobe Premiere Pro CC 2018 lets you edit... Read more
Adobe Photoshop CC 2018 19.1 - Professio...
Photoshop CC 2018 is available as part of Adobe Creative Cloud for as little as $19.99/month (or $9.99/month if you're a previous Photoshop customer). Adobe Photoshop CC 2018, the industry standard... Read more
Spotify 1.0.69.336. - Stream music, crea...
Spotify is a streaming music service that gives you on-demand access to millions of songs. Whether you like driving rock, silky R&B, or grandiose classical music, Spotify's massive catalogue puts... Read more
rekordbox 5.1.1.0001 - Professional DJ m...
rekordbox is the best way of preparing and managing your tracks, be it at home, in the studio, or even on the plane! It allows you to import music from other music-management software using the... Read more
Mactracker 7.7.1 - Database of all Mac m...
Mactracker provides detailed information on every Mac computer ever made, including items such as processor speed, memory, optical drives, graphic cards, supported OS X versions, and expansion... Read more
Printopia 3.0.6 - Share Mac printers wit...
Run Printopia on your Mac to share its printers to any capable iPhone, iPad, or iPod Touch. Printopia will also add virtual printers, allowing you to save print-outs to your Mac and send to apps.... Read more
Luminar 2018 1.1.0 - Powerful, adaptive,...
Luminar 2018 is the new full-featured image editor that adapts to the way you edit photos. Over 300 essential tools to fix, edit, and enhance your photos with comfort. The future of photo editing is... Read more
Opera 50.0.2762.67 - High-performance We...
Opera is a fast and secure browser trusted by millions of users. With the intuitive interface, Speed Dial and visual bookmarks for organizing favorite sites, news feature with fresh, relevant content... Read more

Latest Forum Discussions

See All

Jydge hints, tips, and tricks - Everythi...
Just released on iOS, Jydge is a prequel to Neon Chrome and is set in the same universe. Not just that, but the games play in pretty similar ways with them both being twin stick shooters full of surprises. As you might expect from a 10tons game,... | Read more »
World of Warships Blitz: A guide to tact...
Ahoy mates! It's time to set out on the high seas for some PvP battles, and ... sorry, actually, World of Warships Blitz has nothing to do with pirates. Let's start over. [Read more] | Read more »
Around the Empire: What have you missed...
Around this time every week we're going to have a look at the comings and goings on the other sites in Steel Media's pocket-gaming empire. We'll round up the very best content you might have missed, so you're always going to be up to date with the... | Read more »
Everything about Hero Academy 2: Part 4...
In this part of our Hero Academy 2 guide, we're going to have a look at some of the tactics you're going to need to learn if you want to rise up the ranks. We're going to start off slow, then get more advanced in the next section. [Read more] | Read more »
All the best games on sale for iPhone an...
Another week has flown by. Sometimes it feels like the only truly unstoppable thing is time. Time will make dust of us all. But before it does, we should probably play as many awesome mobile videogames as we can. Am I right, or am I right? [Read... | Read more »
The 7 best games that came out for iPhon...
Well, it's that time of the week. You know what I mean. You know exactly what I mean. It's the time of the week when we take a look at the best games that have landed on the App Store over the past seven days. And there are some real doozies here... | Read more »
Popular MMO Strategy game Lords Mobile i...
Delve into the crowded halls of the Play Store and you’ll find mobile fantasy strategy MMOs-a-plenty. One that’s kicking off the new year in style however is IGG’s Lords Mobile, which has beaten out the fierce competition to receive Google Play’s... | Read more »
Blocky Racing is a funky and fresh new k...
Blocky Racing has zoomed onto the App Store and Google Play this week, bringing with it plenty of classic kart racing shenanigans that will take you straight back to your childhood. If you’ve found yourself hooked on games like Mario Kart or Crash... | Read more »
Cytus II (Games)
Cytus II 1.0.1 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0.1 (iTunes) Description: "Cytus II" is a music rhythm game created by Rayark Games. It's our fourth rhythm game title, following the footsteps of three... | Read more »
JYDGE (Games)
JYDGE 1.0.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0.0 (iTunes) Description: Build your JYDGE. Enter Edenbyrg. Get out alive. JYDGE is a lawful but awful roguehate top-down shooter where you get to build your... | Read more »

Price Scanner via MacPrices.net

Where to buy 13″ Apple MacBook Pros for up to...
B&H Photo has 13″ MacBook Pros on sale for $100 off MSRP. Shipping is free, and B&H charges sales tax for NY & NJ residents only: – 13-inch 2.3GHz/128GB Space Gray MacBook Pro (MPXQ2LL/A... Read more
Apple Refurbished 2017 iMacs available starti...
Apple has a full line of Certified Refurbished iMacs available for up to $350 off original MSRP. Apple’s one-year warranty is standard, and shipping is free. The following models are available: – 27... Read more
Apple offers clearance 2016 13-inch MacBook A...
Apple has Certified Refurbished 2016 13″ MacBook Airs available starting at $809. An Apple one-year warranty is included with each MacBook, and shipping is free: – 13″ 1.6GHz/8GB/128GB MacBook Air: $... Read more
Clearance Apple refurbished iMacs available s...
Apple has previous-generation Certified Refurbished 2015 21″ & 27″ iMacs available starting at $849. Apple’s one-year warranty is standard, and shipping is free. The following models are... Read more
How to save $150-$420 on the purchase of a 20...
B&H Photo has 15″ MacBook Pros on sale for up to $200 off MSRP. Shipping is free, and B&H charges sales tax for NY & NJ residents only: – 15″ 2.8GHz Touch Bar MacBook Pro Space Gray (... Read more
How to save $100-$180 on the purchase of a 20...
B&H Photo has 13″ MacBook Airs on sale for $50-$120 off MSRP. Shipping is free, and B&H charges sales tax for NY & NJ residents only: – 13″ 1.8GHz/128GB MacBook Air (MQD32LL/A): $899, $... Read more
Save on Beats: $30-$80 off headphones, earpho...
Walmart has Beats by Dr. Dre on sale on their online store for $30-$80 off MSRP, depending on the item: – Powerbeats3 Wireless Earphones: $134, save $65 – BeatsX Earphones: $109, save $40 – Beats... Read more
Deals on clearance 15″ Apple MacBook Pros wit...
B&H Photo has clearance 2016 15″ MacBook Pros available for up to $800 off original MSRP. Shipping is free, and B&H charges NY & NJ sales tax only: – 15″ 2.7GHz Touch Bar MacBook Pro... Read more
Apple restocked Certified Refurbished 13″ Mac...
Apple has restocked a full line of Certified Refurbished 2017 13″ MacBook Airs starting at $849. An Apple one-year warranty is included with each MacBook, and shipping is free: – 13″ 1.8GHz/8GB/128GB... Read more
How to find the lowest prices on 2017 Apple M...
Apple has Certified Refurbished 13″ and 15″ 2017 MacBook Pros available for $200 to $420 off the cost of new models. Apple’s refurbished prices are the lowest available for each model from any... Read more

Jobs Board

*Apple* Solutions Consultant - Apple (United...
# Apple Solutions Consultant Job Number: 113384559 Brandon, Florida, United States Posted: 10-Jan-2018 Weekly Hours: 40.00 **Job Summary** Are you passionate about Read more
Security Engineering Coordinator, *Apple* R...
# Security Engineering Coordinator, Apple Retail Job Number: 113237456 Santa Clara Valley, California, United States Posted: 18-Jan-2018 Weekly Hours: 40.00 **Job Read more
*Apple* Data Center Site Selection and Strat...
# Apple Data Center Site Selection and Strategy Research Analyst Job Number: 83708609 Santa Clara Valley, California, United States Posted: 18-Jan-2018 Weekly Hours: Read more
Engineering Manager - *Apple* TV - Apple (U...
# Engineering Manager - Apple TV Job Number: 113305053 Santa Clara Valley, California, United States Posted: 05-Dec-2017 Weekly Hours: 40.00 **Job Summary** The Read more
AppleCare Support Engineer for *Apple* Medi...
# AppleCare Support Engineer for Apple Media Products Job Number: 113222855 Santa Clara Valley, California, United States Posted: 14-Nov-2017 Weekly Hours: 40.00 Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.