Mobile Device Management Primer
TweetFollow Us on Twitter

Mobile Device Management Primer

No one should be leaving their organization exposed -- MDM is not just a nicety, it's necessary to protect even a small business or organization. In advance of MacTech InDepth: Mobile Device Management seminar coming up on December 7, 2011 in San Francisco, MacTech Magazine has released its MDM primer. This primer gives a top level view of the issues that you should be concerned about. While the seminar covers these issues and more, it also gives you an opportunity to talk face-to-face to vendors and lay out your game plan.


Mobile Device Management (MDM) Primer
Fall, 2011

Your guide to getting started with managing iOS devices
by Russell Poucher, Creative Resources Technology Group

Mobile Device Management (MDM) software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. These policies apply to both company-owned and employee-owned devices across the enterprise or mobile devices owned by consumers.

By controlling and protecting the data and configuration settings for all mobile devices in the network, MDM can greatly reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.

With mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance. Numerous vendors help mobile device manufacturers, content portals and developers, test and monitor the delivery of their mobile content, applications and services. This testing of content is done real time by simulating the action of thousands of customers and detecting and correcting bugs in the applications. (www.wikipedia.com)


Figure 1 - Managed Devices

Implementation

Typically, MDM solutions include a server component, which sends out the management commands and controls to the mobile devices, and a client component (called profiles), which runs on the target device and receives and implements the management commands. In most, true, MDM solutions, the client software does not need to be installed. It is part of the profile that the device is to be enrolled in.

With the proliferation of mobile devices reaching the masses, the management of mobile devices is ever evolving over time to meet the needs of the users, with new software and hardware being distributed, rapidly. No longer is it required to have a hard connection to the device or install a SIM in order to make changes and updates; scalability problems may just become a thing of the past.

Central remote management, using commands sent over the air, is here and now. An administrator needs only access to a web portal, from a desktop, laptop or another mobile device, to update or configure any one device, group or groups of devices. This obviously provides scalability benefits particularly useful when the fleet of managed devices is large in size.

Prime functionality of and MDM server often includes the following features:

  • Firmware and/or base OS over the air updates
  • Remote diagnostics
  • Remote configuration and provisioning
  • Security, including complex passcode requirements
  • Backup/restore functionality, both local and remote
  • Network usage and end-user support
  • Server deployment, management and configurations
  • Mobile asset tracking and management
  • Remote lock and wipe
  • Local device provisioning
  • Software installation, updates and maintenance
  • Data provisioning and feeds
  • Troubleshooting and diagnostic tools
  • Policy application (similar to Group Policy on Active Directory or Managed Clients on Open Directory)
  • Logging and reporting
  • Remote control and administration
  • Location tracking


Figure 2 - Device Configuration


Did you know that the fastest way to get a handle on MDM is through MacTech's seminar series?
MacTech InDepth: Mobile Device Management will do a deep dive on MDM in one day. December 7, 2011 San Francisco, CA. Learn the issues, talk to vendors, be able to make a plan. Save $200 with early bird registration or find out more about the event.

 
AAPL
$101.32
Apple Inc.
+0.74
MSFT
$45.15
Microsoft Corpora
-0.07
GOOG
$582.56
Google Inc.
-0.81

MacTech Search:
Community Search:

Software Updates via MacUpdate

calibre 2.0.0 - Complete e-library manag...
Calibre is a complete e-book library manager. Organize your collection, convert your books to multiple formats, and sync with all of your devices. Let Calibre be your multi-tasking digital... Read more
Apple iMovie 10.0.5 - Edit personal vide...
With an all-new design, Apple iMovie lets you enjoy your videos like never before. Browse your clips more easily, instantly share your favorite moments, and create beautiful HD movies and Hollywood-... Read more
Apple Keynote 6.2.2 - Apple's prese...
Apple Keynote makes it simple to create and deliver beautiful presentations. Powerful tools and dazzling effects bring your ideas to life. You can work seamlessly between Mac and iOS devices. And... Read more
Apple Numbers 3.2.2 - Apple's sprea...
With Apple Numbers, sophisticated spreadsheets are just the start. The whole sheet is your canvas. Just add dramatic interactive charts, tables, and images that paint a revealing picture of your data... Read more
OpenOffice 4.1.1 - Free and open-source...
OpenOffice.org is both an Open Source product and a project. The product is a multi-platform office productivity suite. It includes the key desktop applications, such as a word processor,... Read more
Pages 5.2.2 - Apple's word processo...
Apple Pages is a powerful word processor that gives you everything you need to create documents that look beautiful. And read beautifully. It lets you work seamlessly between Mac and iOS devices. And... Read more
Quicken 2015 2.0.1 - Complete personal f...
The new Quicken 2015 helps you manage all your personal finances in one place, so you can see where you're spending and where you can save. Quicken automatically categorizes your financial... Read more
CleanMyMac 2.2.7 - Delete files that was...
CleanMyMac makes space for the things you love. Sporting a range of ingenious new features, CleanMyMac 2 lets you safely and intelligently scan and clean your entire system, delete large, unused... Read more
MacFamilyTree 7.2.4 - Create and explore...
MacFamilyTree gives genealogy a facelift: it's modern, interactive, incredibly fast, and easy to use. We're convinced that generations of chroniclers would have loved to trade in their genealogy... Read more
Videobox 4.1.1 - Download Flash video th...
Videobox allows you to quickly and easily download Flash video from most all of the popular video sites on the internet. Videobox will convert the video into a native Quicktime format so it's ready... Read more

Latest Forum Discussions

See All

Trolls vs Vikings Update Adds Over One H...
Trolls vs Vikings Update Adds Over One Hundred Levels, Reduces Item Cost, and More Posted by Ellis Spice on August 22nd, 2014 [ permalink ] | Read more »
SNK Celebrates the 20th Anniversary of T...
SNK Celebrates the 20th Anniversary of The King of Fighters With a Big Sale Posted by Ellis Spice on August 22nd, 2014 [ permalink ] | Read more »
It Came From Canada: Star Wars: Commande...
With a brand new Star Wars trilogy on the horizon, prepare yourselves for Disney and George Lucas’s space fantasy throwback to be more omnipresent than ever before. So it should come as no surprise that new adventures in that galaxy far, far away... | Read more »
Swing Copters Review
Swing Copters Review By Jordan Minor on August 22nd, 2014 Our Rating: :: DIE TRYINGUniversal App - Designed for iPhone and iPad The creator of Flappy Bird is back with a vengeance.   | Read more »
Beam Me an Update Scotty – Star Trek Tre...
Beam Me an Update Scotty – Star Trek Trexels Receives its Biggest Update Yet Posted by Jessica Fisher on August 22nd, 2014 [ permalink ] | Read more »
The Outcast Review
The Outcast Review By Nadia Oxford on August 22nd, 2014 Our Rating: :: HANDS OFF. WAY OFF.Universal App - Designed for iPhone and iPad It’s easy to see what The Outcast is trying for, but its execution needs a lot of work.   | Read more »
HeroCraft Unveils New iOS Game, Marble D...
HeroCraft Unveils New iOS Game, Marble Duel Posted by Jessica Fisher on August 22nd, 2014 [ permalink ] HeroCraft is developing a new chain popper game called Marble Duel, wh | Read more »
Brain+ Review
Brain+ Review By Nadia Oxford on August 22nd, 2014 Our Rating: :: DIM BULBUniversal App - Designed for iPhone and iPad Brain+ is just another entry in an over-saturated brain-training marketplace – and not a particularly fun entry... | Read more »
The Witcher Battle Arena – New Gameplay...
The Witcher Battle Arena – New Gameplay Trailer Revealed Posted by Jessica Fisher on August 22nd, 2014 [ permalink ] Based in the Witcher universe, | Read more »
Max Gentlemen Review
Max Gentlemen Review By Jennifer Allen on August 22nd, 2014 Our Rating: :: OUTSTAYING ITS WELCOMEiPhone App - Designed for the iPhone, compatible with the iPad Max Gentlemen seems pretty quirky initially but that appeal wears thin... | Read more »

Price Scanner via MacPrices.net

Updated Mac Price Trackers
We’ve updated our Mac Price Trackers with the latest information on prices, bundles, and availability on systems from Apple’s authorized internet/catalog resellers: - 15″ MacBook Pros - 13″ MacBook... Read more
Leftover 15-inch 2.0GHz Retina MacBook Pros a...
B&H Photo has leftover previous-generation 15″ 2.0GHz Retina MacBook Pros now available for $1599 including free shipping plus NY sales tax only. Their price is $400 off original MSRP. B&H... Read more
Pro.Calendar – New Productivity App for iPad...
Austin, Texas based mobile business and productivity app developer LightArrow, Inc. has announced Pro.Calendar, a powerful and intuitive calendar app with eight versatile calendar options including... Read more
SanDisk Ultra II SSD — Supercharge Your Syste...
SanDisk Corporation has announced the new SanDisk Ultra II SSD with enhanced SSD Dashboard. The new drive is designed to deliver a cost-effective and easy upgrade solution for PC owners looking to... Read more
Samsung and Barnes & Noble Introduce New...
Samsung Electronics America and NOOK Media, a subsidiary of Barnes & Noble, Inc. have announced the introduction of the new Samsung Galaxy Tab 4 NOOK, a 7-inch tablet combining Samsung’s leading... Read more
21-inch iMacs on sale for up to $150 off MSRP
B&H Photo has 21″ iMacs on sale for up to $150 off MSRP including free shipping plus NY sales tax only. B&H will also include a free copy of Parallels Desktop software: - 21″ 2.7GHz iMac: $... Read more
27-inch 3.2GHz iMac on sale for $1698, save $...
Abt has the 27″ 3.2GHz iMac on sale for $1698 including free shipping. Their price is $101 off MSRP. Read more
Mac Backup Guru 2.0 Drive Backup/Cloneing Uti...
Mac Backup Guru developer MacDaddy has released Mac Backup Guru 2.0, offering new and enhanced advanced features, such as bootable backups, synchronised volumes and folders, and a Snapshot mode that... Read more
Operate GE’s New Free-Standing KItchen Range...
Think you accidentally left the oven on? Switch it off while on the go. The new free-standing Profile™ Series gas and electric ranges are GE’s second cooking appliances, following their wall oven, to... Read more
Parallels Announces Parallels Desktop 10 for...
The no. 1-selling software for running Windows applications on a Mac becomes an even easier choice for millions of consumers and IT professionals worldwide with the launch of the most powerful... Read more

Jobs Board

Position Opening at *Apple* - Apple (United...
**Job Summary** At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their Read more
Project Manager / Business Analyst, WW *Appl...
…a senior project manager / business analyst to work within our Worldwide Apple Fulfillment Operations and the Business Process Re-engineering team. This role will work Read more
*Apple* Retail - Multiple Positions (US) - A...
Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the store, you're also the Read more
Position Opening at *Apple* - Apple (United...
**Job Summary** As more and more people discover Apple , they visit our stores seeking ways to incorporate our products into their lives. It's your job, as a Store Read more
Position Opening at *Apple* - Apple (United...
…Summary** As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers' hands. You Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.