MDM Primer-03
TweetFollow Us on Twitter

MDM Primer-03

Mobile Device Management (MDM) Primer
Fall, 2011

(continued)

Mobile Device Management lifecycle

The MDM capabilities build into iOS the functionality for MDM on other platforms. Apple has taken the approach that the device belongs to whomever hands it is currently in. To that extent, there is quite a bit of management we can put into place, as long as the end-user continues to allow this management. By wiping the device, it is now back in full control of the end user.

Overall, MDM has four major categories and core capabilities: enrollment, configuration, querying, and management.

Prior to the setup of any MDM software, you may need to purchase an iOS Enterprise Program account ($299 per year). If you have an iOS Developer Program account ($99 per year), you must create a new account (separate credentials) to complete this process. This, typically, takes about two weeks for the qualification/verification. If using Apple's Profile Manager, and a few other third-party MDM solutions, an iOS Enterprise account may not be needed. Please check with your MDM provider for their requirements.

[Note: As of this writing, several of the MDM vendors have not updated their software to handle the free APNS and will need to come out with an update. As of today (mid-November 2011), about half of them have a patch already in place or will have one in place by the end of this month. -Ed.]


Figure 8 - Creating an APNS

APNS

The Apple Push Notification Service (APNS) is a notification service, provided by Apple, that provides priority to notifications. It requires an Internet connection and access to Apple's service. When the MDM server sends out a command, it is routed through APNS, which notifies the MDM server once the message has been received by the device. Commands and query responses are not sent by APNS. Rather, the APNS is telling the mobile device to check in with the MDM server and receive its command/queries.

In terms of security, APNS is only in place to request that the mobile devices "phone home” or check in with their server.

The MDM process continues with enrollment, which is the process of establishing a relationship between the device and MDM server. The MDM server sends a notification to the device, via Apple, telling it to check in with your server. When the device responds, it is provided with a list of actions the MDM administrator has slated for the device. These actions can include:

  • Enrollment tasks - this typically only happens once, and is a URL that the user must follow and accept to load the profile.
  • Configuration tasks - specific policy being pushed to the device, include password restrictions, base payload, embedded links, mail and security configuration, etc.
  • Query tasks - asking the device to report back on the hardware configuration/state and network information
  • Management tasks - removing settings, data, apps, etc.

All of these tasks may be set on a repetitive basis, as determined by the IT staff.


Figure 9 - Server Configuration

Enrollment

The first step of managing devices through your MDM is to enroll. This process allows the server and client to speak with each other, establishing a chain of trust. The enrollment process is accomplished via one of the means listed above.

You should, at this point, make the end user aware of the implications of opting into a management solution, especially if this is their personal device. The administrator of the MDM has the capability to wipe any device that is tied into their management console.


Figure 10 - Creating a Cert


Did you know that the fastest way to get a handle on MDM is through MacTech's seminar series?
MacTech InDepth: Mobile Device Management will do a deep dive on MDM in one day. December 7, 2011 San Francisco, CA. Learn the issues, talk to vendors, be able to make a plan. Save $200 with early bird registration or find out more about the event.

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Ys Chronicles II (Games)
Ys Chronicles II 1.0.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0.0 (iTunes) Description: After a hard fight to recover the six sacred books in Ys Chronicles I, Adol is back for a sequel! | Read more »
FINAL FANTASY Ⅸ (Games)
FINAL FANTASY Ⅸ 1.0.4 Device: iOS Universal Category: Games Price: $16.99, Version: 1.0.4 (iTunes) Description: ==========●Special sale price for the FINAL FANTASY IX release! ●20% off from February 10 to February 21, 2016... | Read more »
Tennis Club Story (Games)
Tennis Club Story 1.03 Device: iOS Universal Category: Games Price: $4.99, Version: 1.03 (iTunes) Description: Aim for the ace position of tennis club prestige in this simulation! Your leadership decides if players make it to the big... | Read more »
Juggernaut Wars guide - How to use skill...
Juggernaut Warsis a brand new auto-RPG on iOS and Android that challenges you to build a team of heroes, send them out into various different missions to defeat waves of heroes, and level them up to increase their power. The actual combat itself... | Read more »
Check out the new Pirate Attack update i...
Love pirates and board games? Well, you'll love the new Pirate Attack themed update that just launched in Game of Dice. It adds a bunch of new content themed around pirates, like an all new event map based on a pirate ship which revamps the toll... | Read more »
Splash Cars guide - How to paint the tow...
Splash Cars is an arcade driving game that feels like a hybrid between Dawn of the Plow and Splatoon. In it, you'll need to drive a car around to repaint areas of a town that have lost all of their color. Check out these tips to help you perform... | Read more »
The best video player on mobile
We all know the stock video player on iOS is not particularly convenient, primarily because it asks us to hook a device up to iTunes to sync video in a world that has things like Netflix. [Read more] | Read more »
Four apps to help improve your Super Bow...
Super Bowl Sunday is upon us, and whether you’re a Panthers or a Broncos fan you’re no doubt gearing up for it. [Read more] | Read more »
LooperSonic (Music)
LooperSonic 1.0 Device: iOS Universal Category: Music Price: $4.99, Version: 1.0 (iTunes) Description: LooperSonic is a multi-track audio looper and recorder that will take your loops to the next level. Use it like a loop pedal to... | Read more »
Space Grunts guide - How to survive
Space Grunts is a fast-paced roguelike from popular iOS developer, Orange Pixel. While it taps into many of the typical roguelike sensibilities, you might still find yourself caught out by a few things. We delved further to find you some helpful... | Read more »

Price Scanner via MacPrices.net

What iPad Pro Still Needs To Make It Truly Pr...
I love my iPad Air 2. So much that I’m grudgingly willing to put up with its compromises and limitations as a production tool in order to take advantage of its virtues. However, since a computer for... Read more
21-inch 3.1GHz 4K on sale for $1399, $100 off...
B&H Photo has the 21″ 3.1GHz 4K iMac on sale $1399 for a limited time. Shipping is free, and B&H charges NY sales tax only. Their price is $100 off MSRP: - 21″ 3.1GHz 4K iMac (MK452LL/A): $... Read more
Apple price trackers, updated continuously
Scan our Apple Price Trackers for the latest information on sales, bundles, and availability on systems from Apple’s authorized internet/catalog resellers. We update the trackers continuously: - 15″... Read more
Save up to $240 with Apple Certified Refurbis...
Apple is now offering Certified Refurbished 12″ Retina MacBooks for up to $240 off the cost of new models. Apple will include a standard one-year warranty with each MacBook, and shipping is free. The... Read more
Apple refurbished 13-inch Retina MacBook Pros...
Apple has Certified Refurbished 13″ Retina MacBook Pros available for up to $270 off the cost of new models. An Apple one-year warranty is included with each model, and shipping is free: - 13″ 2.7GHz... Read more
Apple refurbished Time Capsules available for...
Apple has certified refurbished Time Capsules available for $120 off MSRP. Apple’s one-year warranty is included with each Time Capsule, and shipping is free: - 2TB Time Capsule: $179, $120 off - 3TB... Read more
13-inch 2.5GHz MacBook Pro (refurbished) avai...
Apple has Certified Refurbished 13″ 2.5GHz MacBook Pros available for $829, or $270 off the cost of new models. Apple’s one-year warranty is standard, and shipping is free: - 13″ 2.5GHz MacBook Pros... Read more
Apple refurbished 15-inch Retina MacBook Pros...
Apple has Certified Refurbished 2015 15″ Retina MacBook Pros available for up to $380 off the cost of new models. An Apple one-year warranty is included with each model, and shipping is free: - 15″ 2... Read more
New Liquid Crystal Technology Prevents Automo...
Researchers at the University of Central Florida have developed three new liquid crystal mixtures which will allow automobile displays to operate at unprecedented high and low temperatures In... Read more
BookBook For iPad Pro Coming Soon
The iPad Pro is a device unlike any other, and with Apple Pencil, it’s the ideal portable sketchpad: all that’s missing is the modern easel and portfolio to go. TwelveSouth’s BookBook for iPad Pro... Read more

Jobs Board

Lead Engineer - *Apple* OSX & Hardware...
Lead Engineer - Apple OSX & Hardware **Job ID:** 3125919 **Full/Part\-Time:** Full\-time **Regular/Temporary:** Regular **Listed:** 2016\-02\-10 **Location:** Cary, Read more
*Apple* System Analyst - ATOS IT Services...
Apple System AnalystReference no.198783CountryUSARegionUS - CALIFORNIACityUS - CALIFORNIA - BURBANKPosition TypeProfessionalJob AreaIT SupportJob TypeFull Read more
*Apple* Retail - Multiple Positions (US) - A...
Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the store, you're also the Read more
*Apple* Retail - Multiple Positions (US) - A...
Job Description: Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the store, Read more
*Apple* Subject Matter Expert - Experis (Uni...
This position is for an Apple Subject Matter Expert to assist in developing the architecture, support and services for integration of Apple devices into the domain. Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.