MDM Primer-03
TweetFollow Us on Twitter

MDM Primer-03

Mobile Device Management (MDM) Primer
Fall, 2011

(continued)

Mobile Device Management lifecycle

The MDM capabilities build into iOS the functionality for MDM on other platforms. Apple has taken the approach that the device belongs to whomever hands it is currently in. To that extent, there is quite a bit of management we can put into place, as long as the end-user continues to allow this management. By wiping the device, it is now back in full control of the end user.

Overall, MDM has four major categories and core capabilities: enrollment, configuration, querying, and management.

Prior to the setup of any MDM software, you may need to purchase an iOS Enterprise Program account ($299 per year). If you have an iOS Developer Program account ($99 per year), you must create a new account (separate credentials) to complete this process. This, typically, takes about two weeks for the qualification/verification. If using Apple's Profile Manager, and a few other third-party MDM solutions, an iOS Enterprise account may not be needed. Please check with your MDM provider for their requirements.

[Note: As of this writing, several of the MDM vendors have not updated their software to handle the free APNS and will need to come out with an update. As of today (mid-November 2011), about half of them have a patch already in place or will have one in place by the end of this month. -Ed.]


Figure 8 - Creating an APNS

APNS

The Apple Push Notification Service (APNS) is a notification service, provided by Apple, that provides priority to notifications. It requires an Internet connection and access to Apple's service. When the MDM server sends out a command, it is routed through APNS, which notifies the MDM server once the message has been received by the device. Commands and query responses are not sent by APNS. Rather, the APNS is telling the mobile device to check in with the MDM server and receive its command/queries.

In terms of security, APNS is only in place to request that the mobile devices "phone home” or check in with their server.

The MDM process continues with enrollment, which is the process of establishing a relationship between the device and MDM server. The MDM server sends a notification to the device, via Apple, telling it to check in with your server. When the device responds, it is provided with a list of actions the MDM administrator has slated for the device. These actions can include:

  • Enrollment tasks - this typically only happens once, and is a URL that the user must follow and accept to load the profile.
  • Configuration tasks - specific policy being pushed to the device, include password restrictions, base payload, embedded links, mail and security configuration, etc.
  • Query tasks - asking the device to report back on the hardware configuration/state and network information
  • Management tasks - removing settings, data, apps, etc.

All of these tasks may be set on a repetitive basis, as determined by the IT staff.


Figure 9 - Server Configuration

Enrollment

The first step of managing devices through your MDM is to enroll. This process allows the server and client to speak with each other, establishing a chain of trust. The enrollment process is accomplished via one of the means listed above.

You should, at this point, make the end user aware of the implications of opting into a management solution, especially if this is their personal device. The administrator of the MDM has the capability to wipe any device that is tied into their management console.


Figure 10 - Creating a Cert


Did you know that the fastest way to get a handle on MDM is through MacTech's seminar series?
MacTech InDepth: Mobile Device Management will do a deep dive on MDM in one day. December 7, 2011 San Francisco, CA. Learn the issues, talk to vendors, be able to make a plan. Save $200 with early bird registration or find out more about the event.

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Latest Forum Discussions

See All

How to get started with Prisma
If there's one thing people like to do more than taking pictures with their smartphones, it's tinkering with those photos in some way. Numerous apps have sprung up over the last several years that allow you to use filters and special effects to... | Read more »
6 Pokemon GO updates you can expect, acc...
Pokemon GO had a scheduled appearance at this year's San Diego Comic-Con for a while, but it was only relatively close to the show that it was upgraded to a spot in Hall H. That's the biggest venue at SDCC, one usually reserved for the largest... | Read more »
How to evolve Eevee in Pokemon GO
By now, almost everyone should be hip to how to evolve Pokemon in Pokemon GO (and if not, there's a guide for that). Just gather enough candy of the appropriate type, feed them all to the Pokemon, and evolution happens. It's a miracle that would... | Read more »
CSR Racing 2: Guide to all game modes
It might not seem like there are all that many ways to go fast in a straight line, but CSR Racing 2 begs to differ. [Read more] | Read more »
Bulb Boy (Games)
Bulb Boy 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: Multi-award winning 2D point & click horror adventure about a boy with a glowing head. | Read more »
5 top free emoji keyboard apps
If we're not at peak emoji yet as a society, it feels like we definitely should be. The emoji concept has gone far beyond what anyone in Japan could have envisioned when the people there unleashed it on an unsuspecting world, but the West has... | Read more »
How to unlock more characters in Disney...
One of the big charms of Disney Emoji Blitz is seeing a wide variety of beloved Disney and Pixar characters transformed into smiling emojis. Even someone like the sneaky Randall from Monsters Inc., who probably never cracked a smile on film, is... | Read more »
Cubway (Games)
Cubway 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Cubway is a journey with an abstract story of lifecycle of rebirth, called Samsara. Guide the cube through the long way full of dangers... | Read more »
Colorcube (Games)
Colorcube 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Turn pieces and blend colours in this minimal yet visually stunning puzzler.Over 200 handcrafted and challenging levels. Features... | Read more »
Doodle God Griddlers (Games)
Doodle God Griddlers 1.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0 (iTunes) Description: | Read more »

Price Scanner via MacPrices.net

13-inch 1.6GHz/128GB MacBook Air on sale for...
Amazon has the 13″ 1.6GHz/128GB MacBook Air on sale for $200 off MSRP for a limited time. Shipping is free: - 13″ 1.6GHz/128GB MacBook Air (sku MMGF2LL/A): $799.99 $200 off MSRP Their price is the... Read more
13-inch 1.6GHz/256GB MacBook Air on sale for...
Amazon has the 13″ 1.6GHz/256GB MacBook Air on sale for $200 off MSRP for a limited time. Shipping is free: - 13″ 1.6GHz/256GB MacBook Air (sku MMGG2LL/A): $999.99 $200 off MSRP Their price is the... Read more
Free iOS Business App notably* Helps Service...
PayStudio Inc. has introduced their new business app notably* 1.0, developed for iPhone and iPod touch. notably* was specifically developed to help service and trade professionals go digital and... Read more
27-inch iMacs on sale for $200 off MSRP
Amazon has 27″ iMacs on sale for $200 off MSRP including free shipping: - 27″ 3.3GHz iMac 5K: $2099 $200 off MSRP - 27″ 3.2GHz/1TB Fusion iMac 5K: $1799.99 $200 off MSRP - 27″ 3.2GHz/1TB HD iMac 5K... Read more
Mac Pros on sale for $200 off MSRP
B&H Photo has Mac Pros on sale for $200 off MSRP. Shipping is free, and B&H charges sales tax in NY only: - 3.7GHz 4-core Mac Pro: $2799, $200 off MSRP - 3.5GHz 6-core Mac Pro: $3799, $200... Read more
Save up to $600 with Apple refurbished Mac Pr...
Apple has Certified Refurbished Mac Pros available for up to $600 off the cost of new models. An Apple one-year warranty is included with each Mac Pro, and shipping is free. The following... Read more
Apple price trackers, updated continuously
Scan our Apple Price Trackers for the latest information on sales, bundles, and availability on systems from Apple’s authorized internet/catalog resellers. We update the trackers continuously: - 15″... Read more
13-inch 2.5GHz MacBook Pro (Apple refurbished...
Apple has Certified Refurbished 13″ 2.5GHz MacBook Pros available for $829, or $270 off the cost of new models. Apple’s one-year warranty is standard, and shipping is free: - 13″ 2.5GHz MacBook Pros... Read more
21-inch iMacs on sale for up to $120 off MSRP
B&H Photo has 21″ iMacs on sale for up to $120 off MSRP including free shipping plus NY sales tax only: - 21″ 3.1GHz iMac 4K: $1379 $120 off MSRP - 21″ 2.8GHz iMac: $1199.99 $100 off MSRP - 21″ 1... Read more
Charitybuzz Set to Auction Unique Apple-1 Com...
Offering an opportunity to own the computer that sparked a revolution, on Monday, July 25, leading online charity auction platform Charitybuzz will auction what is claimed to be the world’s most... Read more

Jobs Board

*Apple* Retail - Multiple Positions, Willow...
Job Description:SalesSpecialist - Retail Customer Service and SalesTransform Apple Store visitors into loyal Apple customers. When customers enter the store, Read more
*Apple* Evangelist - JAMF Software (United S...
The Apple Evangelist is responsible for building and cultivating strategic relationships with Apple 's small and mid-market business development field teams. This Read more
*Apple* Solutions Consultant - APPLE (United...
Job Summary As an Apple Solutions Consultant, you'll be the link between our future customers and our products. You'll showcase your entrepreneurial spirit as you Read more
*Apple* Professional Learning Specialist - A...
Job Summary The Apple Professional Learning Specialist is a full-time position for one year with Apple in the Phoenix, AZ area. This position requires a high Read more
*Apple* Picker - Apple Hill Orchard (United...
Apple Hill Orchard, Co. Rte. 21,Whitehall, NY 9/7/16-10/228/16. Pick fresh market or processing apples Productivity of 60 boxes and 80 boxes processing fruit per Read more
All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.